Customer Service High School
Resume:
Kaitlyn Frances Stolte
Cordial and Lively BSN Student Seeking Summer Employment.
********@********.*********.***
Richmond, VA 23233
Objective Statement
A challenging seasonal position utilizing skills and education in
interpersonal communication, organization, and customer service.
Education And Training
Lynchburg College, Lynchburg, VA
B.S., Nursing, 2010-present
GPA 3.99/4.0
Longwood University, Farmville, VA
B.S., Biomedical Science, 2008-2010
GPA 3.5/4.0
Deep Run High School, Glen Allen, VA
Advanced Studies Diploma, 2008
Employment Experience
Tuckaway Child Development & Early Education Center 3351 Barony Crescent
Richmond, VA 23233 Summers 2004-2010
www.tuckaway.cc
Assistant Teacher & P/T Front Desk Receptionist
. Monitored/Operated front door in/out security system & validated
identities of approved visitors.
. Greeted and directed authorized persons to correct destination.
. Responded to inquiries from public and provided information about the
company and its programs.
. Operated a multi-line telephone: answered, screened, & routed calls.
. Recorded and relayed messages.
. Operated a copy/fax machine.
. Communicated to management any occurrences involving staff, clients, or
visitors that required attention.
. Maintained a safe play environment.
. Observed and monitored children's play activities.
. Communicated with children's parents or guardians about daily activities,
behaviors, and related issues.
. Kept records on individual children, including daily observations and
information about activities, meals served, and medications administered.
. Supported children's emotional and social development, encouraged
understanding of others and positive self-concepts.
Centra Southside Community Hospital 800 Oak Street Farmville, VA 23901
Sept. 2009-April 2010
http://sch.centrahealth.com/
Information Desk Volunteer
. Point of contact for incoming calls.
. Acted as primary liaison between hospital & surrounding community.
. Provided company information to the public.
. Directed persons to correct destination.
. Operated a multi-line telephone.
. Utilized the CSCH patient database to route calls to appropriate room
locations.
. Faxed, copied, assembled, & distributed paperwork.
. Maintained confidentiality in all respects.
Pita Pit Restaurant 4040 Cox Road Suite F Glen Allen, VA 23060 Nov.
2007-June 2008
Food Preparer/Cashier
. Worked on a team to create a quality dining experience.
. Addressed any and all customer needs to ensure customer satisfaction.
. Maintained a cash drawer & processed debit/credit payments.
. Prepared produce & supplies for subsequent shift.
References
Excellent personal and professional references available upon request.
Contact this candidate