Customer Service Supervisor
Resume:
Napualani Oliva
Gardena, California 90247
Phone: 206-***-****
Email:************@*****.***
Salary Sought: $9. 00 -$20.00/Hour
Job Search Status: Actively looking for a new experience
Citizenship: US Citizen
Employment Status: Employed
Objective: I am looking for a new more challenging environment where my
f ull potential can be reached.
Skills: Computer skills excel,word, Microsoft office, faxing and
email.Supervisor, lead, and over all team member experience. Excellent
communications skills as well as problem solving skills. I also have
experience running airport equipment such as tugs, k-loaders, main deck
loaders,belt loaders,bobtails, water t rucks, lavatory t rucks, and high lift
t rucks.
Employment H istory:
U.S. Aviation
Location: 6108 Avion Drive= L AX
Dates:March 2008- Present
Job Title: Supervisor
Job Duties:Set up and arrange manpower for shift.Manufacture daily
schedule of f l ights for crews. Distribute and maintain equipment and
supplies to crews. Maintain employee work,safety,training, and attendance
records as well as preform verbal, wri t ten warnings. Impalement suspension
and or terminations.Complete daily paperwork for billing purpose and
emailing daily reports.
S tate council on Hawaiian Heri tage
Location: Honolulu,Hawaii
Dates;June 2000- Present
Job Title: Project Volunteer Supervisor
Job Duties: In charge of the operations for the set up and break down for
competitions.
I n charge of operation of sales and inventory. Computer work answering
p hones faxing emailing and some general labor. although most of the time I
am a volunteer, There are certain functions like when we are in actual
competitions that I do get paid generally $15.00 an hour.
In tergrated Airline Services
Location: Seatac Ai rport Seattle, Washington
Dates: March 08- Oct 08
Job Title: Supervisor
Job Duties: In charge of the bag room operations. In sure all passengers
belongings go to the correct destinations. Insure all paper work is accurate for
t he bag cans so the weight and balance of the aircraft can be properly
calculated by the load master and captain. In charge of employee’s safety,
t raining, schedules, and over all informing of company changes in policy.
Evergreen Eagle
Location: Seatac Ai rport Seattle, Washington
Dates: Aug.07-July 08
Job Title: Supervisor
Job Duties: In charge of the bag room operations. In sure all passengers
belongings go to the correct destinations. Insure all paper work is accurate for
t he bag cans so the weight and balance of the aircraft can be properly
calculated by the load master and captain. In charge of employee’s safety,
t raining, schedules, and over all informing of company changes in policy.
Evergreen Eagle
Location: Honolulu Airport Oahu, Hawaii
Dates: Nov.05-Aug.07
Job Title: Supervisor
Job Duties: In charge of postal contract for in ter island. Over seeing
the loading of mail
In to U LD and airplanes. Assuring that all packages are correctly shipped to
i ts destination. Complete both paperwork for pilot’s weight and balance as
well as computer work for billing. In charge of employee’s safety, t raining,
schedules, and over all informing of company changes in policy.
HonBlue Inc.
Location: 5 Sumner St. Oahu, Hawaii
Dates: Nov.04-Jan.06
Job Title: Driver Trainer
Job Duties: Deliver packages to and from clients. Train new workers on
company routes for efficient and t imely pick up’s and deliveries. Insuring all
employees follow company policies of safety and customer service.
P.B.C. Wholesalers
Location: 5 Kapalama Mi li tary Base Oahu, Hawaii
Dates: Nov.01-July03
Job Title: Delivery Merchandiser
Job Duties: Traveled between mul tiple stores on the island restocking
s tationary supplies. Taking inventory and restocking shelves. Pulling orders
a t warehouse in correspondence with the inventory checks at the stores.
Altress Staffing
Location: 711 Kapiolani Blvd. Oahu, Hawaii
Dates: Dec.99-Aug.04
Job Title: General Labor
Job Duties: As a temporary service company employee I did a variety of jobs.
Shipping and receiving, order picking, warehouse work, car detailing,
delivery driving, and light labor construction cleaning.
Education: H igh School Graduate Class of 1999 Roosevelt High School Oahu,
Hawaii
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