Manager Management
Resume:
ANN WADE
Lake Mary, Florida 32746
Phone: 407-***-****
*********@*****.***
PROFILE
Communications and administrative specialist with over fifteen years experience providing
communications and information services, administrative support and management services in
varied professional environments. Career experiences include public, private and non-profit
organisations.
CAREER MILESTONES
Public Utilities Commission (Belize) (PUC) www.puc.bz 2003-2011
Director, Communications and Consumer Affairs 2009-April, 2011
PUC liaison with local and international public officials, bodies and entities, business
organizations, and information/media systems and lead, public education and public affairs
activities.
Duties included providing administrative assistance to the Commission in undertaking public
consultations, meetings and hearings, and the delivery of Commission decisions, determinations,
orders, directives and legal requirements; management of all aspects of the internal and external
communications function including public education and public relations activities, the internal
and external information flow, origination and execution of communications plans, reporting,
writing and media production; event planning such as conferences, seminars and expositions, and
other public affairs related tasks; Commission spokesperson; assisting in the collection and
analysis of information received relating to utility rate setting proceedings; assisting in the
development of codes of practice for licensees; monitoring and addressing utility adherence to
consumer and service delivery codes; development of work plans and budgets; staff recruitment,
supervision and appraisal.
Manager, Communications and Consumer Affairs 2003-2009
PUC spokesperson and frontline with the general public and the regulated utilities with
responsibility for public education, public relations and consumer related issues. Rate setting
team member.
Duties included providing general administrative support to the Commission in the delivery of
legislated requirements; providing guidance for and assisting in strategy development for the
communications function; roll out of corporate communications plans and materials
development; writing speeches, press releases, documents and reports; managing the PUC
website; graphic design; events planning and management; media production and placement;
providing oversight of utility practices to ensure compliance with approved codes of practice;
direct interaction with regulated utilities to resolve consumer issues and complaints;
documentation, archiving and reporting of proceedings of the Commission; research and
information gathering.
ANN WADE
1105 Pointe Cove, Apt 201
Lake Mary, Florida 32746
Phone: 407-***-****
*********@*****.***
KREM FM 1999-2003
Assistant General Manager
Responsibility for business development and providng administrative support to the general
manager. Work included design and implementation of a new broadcast format, improving the
news and marketing departments, staff recruitment and training; supervision and appraisal of
staff; design and management of special programs and remote events; coordination of business
liaisons with major corporate entities and being system interface with governmental, diplomatic,
private sector and civil society agencies and institutions; budget creation and reconciliation for
developmental activities; development of operational standards; system representative to local,
regional and international forums.
Unlimited Images Inc. 1992-1998
CEO/ Creative Director
Self employed in marketing, public relations and advertising. Launched the national Lotto for
Belize Chamber of Commerce and Industry. Conceptualized, planned and executed marketing
campaigns for the tourism sector and media campaigns for municipal bodies and agencies.
Published business monthly, Belize Network.
Government of Belize 1989-1992
Press Secretary, Office of the Prime Minister
Spokesperson in the Prime Minister’s Office. Originated information for dissemination to local
and international audiences. Speech writing. Events management such as press conferences and
media briefings. Planning team member for visits of foreign heads of state and governents.
Research and general documentation of Prime Ministerial activities at home and abroad.
EDUCATION
The Institute for Public Private Partnerships (IP3)
Public Utility Research Center at the University of Florida (PURC)
University of the West Indies Caribbean Institute of Mass Communications (CARIMAC)
St. Catherine Academy
OTHER ATTRIBUTES
Member, Human Rights Commission; Belize Cancer Society
Former Secretary, Corozal Lions Club
Former member, UNESCO Commission of Belize
SKILLS AND COMPETENCIES
Excellent public relations
Self motivated
ANN WADE
1105 Pointe Cove, Apt 201
Lake Mary, Florida 32746
Phone: 407-***-****
*********@*****.***
Excellent team player with exceptional organising abilities
Excellent speaking and writing skills in English
Excellent Leadership and management abilities
Organizational planning
Proposal writing
Proficiency in computer publishing and design programs, Microsoft Office, Power Point and
other applications
Excellent Public speaking
Excellent on-air radio and television capability
Excellent writing for the electronic and print media
REFERENCES
John Avery – Chairman, Public Utilities Commission (Belize)
P.O. 300, Belize City, Belize
Tel: +11-501-***-****
Email: ********@***.**
Michael Hyde – General Manager, KREM FM
31 Partridge Street, Belize City, Belize
Tel: +11-501-***-****
Dr. Gilbert Canton – CEO, Belize Natural Energy
3 Spanish Lookout Rd., Iguana Creek
Cayo District, Belize
Tel: +11-501-***-****; +1-501-***-****
Email: ****@************.**
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