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Customer Service Administrative Assistant

Location:
Lutz, FL, 33558
Posted:
June 05, 2011

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Resume:

Tammy Tallent

***** ********** **** **.

Lutz, FL 33558

813-***-****

***********@*****.***

Objective

A position that will take full advantage of my employment background and

allow me to gain valuable experience.

Employment

Invitation Consultants, Inc.

Administrative Assistant

2006 - Feb 2010

Front desk receptionist, handling incoming and out going mail, greeting

visitors.

Proof read, send proofs and approve proofs. Prep orders that are received

from

previous day. Send photos back to customers. Handle daily e-mails from

vendors,

customers and internal. Answers calls from customers and vendors.

Responsible for

following up on status of orders. Running data for RingClear system. Data

entry, such

as adding new product on the website, mailing data, customer information,

etc. Get various

projects from the owner to be completed in a timely manner. Managing the

calendar

for the office and owner. Handle incoming faxing and distribute. Enter new

items for the website as well as updating and upselling current items.

Hyatt Vacation Ownership Inc.

Loan Servicing Representative

2001 - 2003

Customer Service Representative for Hyatt Vacation Ownership Inc. mortgage

portfolio customers. Doing data entry for collection reports. Phone support

for customer inquiries. Collection responsibilities for delinquent

accounts. Responsible for monthly invoicing and statement printing for

customer accounts. Responsible for account reconciliations between

collection agencies and Hyatt Vacation Ownership Inc. accounting

department.

Skills

Strong organizational and analytical skills with high attention to detail.

Excellent communication skills.

Proficient in all aspects of general office administration. Includes

typing, phone, fax, email. Microsoft Office, Word, Excel and

Outlook.

IC Web Support application

Hyatt Loan Servicing Software Application

Education

Enka High School, Asheville, NC

1988

References

Available Upon Request



Contact this candidate