Sales Supervisor

Matthew D. Smith

*** *. ***** ***. *********, OH 44203 **********@*******.*** 330-***-****

CAREER OBJECTIVE: To be an integral part of an established local company, utilizing a strong ability to connect with

coworkers, an understanding that listening is a critical part of the communication process, and the ability to communicate

effectively during high stress situations.

EDUCATION:

University of Cincinnati Cincinnati, OH 06/2003

Bachelor of Arts in Communication

Concentration: Interpersonal Communication

GPA: 3.48/4.0 in Communication major

• Financed up to 80% of college education expenses

• Dean’s List 5 quarters

WORK EXPERIENCE:

Warehouse Worker II Sharon Center, OH 01/2006-02/2009

EBO Group Inc.

• Proficient in performing all tasks in Navision related to receiving, shipping, and warehouse management.

• Responsible for troubleshooting inefficiencies in the shipping/receiving area in regards to Navision transactions,

material movement, wrapping, labeling, and storage of parts.

• Trained and certified in Lean Mastery through the University of Akron Workforce Development and Continuing

Education program.

• Guaranteed that the warehouse was organized, items were identified, in the proper location, and space was

efficiently utilized.

• Assured that the product was visually inspected and counted upon receipt from LTL carriers.

• Assured that prior to receipt, parts were counted for correctness with the packing slip.

• Made certain the product was cycle counted when it came time to put the parts on the shelf.

• Followed established work practices and procedures to ensure quality while following applicable ISO processes

and work instructions, in particular BSP 7.4-6 Receiving and Inspection Process, BSP 7.5-3 Shipping and

Invoicing Process, and BSP 7.6-1 Calibration Process.

• Liaison between Shipping/Receiving and the Purchasing Department in regards to Production paperwork.

• Liaison between Shipping/Receiving and the Sales Department in regards to shipment of product, and Sales

Department paperwork.

• Responsible for inventory accuracy through cycle count programs.

• Attended Supervisory/Leadership classes in the Fall Semester of 2008 through the University of Akron Workforce

Development and Continuing Education program.

• Continually identified opportunities to enhance the shipping/receiving and warehousing functions.

•Daily operated forklift safely throughout the building using the training that was provided through certified third party.

Assistant Supervisor Stow, OH 01/2005-01/2006

Hope Homes Inc.

• Administrated the direct care staff on my shift.

• Conferred with supervisor about the health and wellness issues concerning clients.

• Assisted the supervisor in the completion and documentation of the client’s information in their personal files.

• Provided direct and comprehensive care for 6 MR/DD clients.

• Attended meetings to communicate with other staff members regarding the progress or regression of the clients.

• Provided input concerning IP plans and behavioral plans with other team members.

Teaching Parent West Liberty, OH 07/2003-01/2005

Adriel School Inc.

• Developed and implemented treatment plans for youth in cooperation with other team members.

• Preserved a safe and secure living environment for the residents of the program.

• Maintained accurate and complete records on the youth, house, and agency vehicle.

• Facilitated and lead weekly meetings to communicate and ensure consistency with staff members.

• Supervised, scheduled, and provided feedback for staff members.

• Attended meetings regarding the youth’s progress including IEP’s (Individualized Education Program), SAR’s

(Semi-Annual Review), and court hearings.

Co-Director of Oakcrest Ministries Cincinnati, OH 06/2002-07/2003

• Selected, developed, and implemented curriculum for youth ranging in age from four to fifteen to strengthen their

Biblical knowledge and skills for living.

• Built and sustained relationships with inner-city youth and their families.

• Researched and recommended new ministry opportunities to the CWU executive board.

• Recruited monetary support and volunteers through speaking engagements.

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