Manager Customer Service
Resume:
FRANK A. TADDEO
Drive
Henderson, Nevada 89044
E-Mail: *******@***.***
OBJECTIVE: To obtain a position in the public relations/journalism industry
that would utilize my strong writing ability and organization skills.
EXPERIENCE:
January 2009-March 2011
NUCCI'S SOUTH RESTAURANT Staten Island, New York
Waiter / Bartender
Currently involved in all aspects of operating one of the Island's most
prominent restaurants. Additional responsibilities include bartending and
overseeing successful off-premise catering events.
July 2006-January 2009
FANBALL.COM/DONBEST.COM Henderson, Nevada
Online Sports Broadcaster/Web Site Content Writer
Was responsible for broadcasting live Major League Baseball (MLB), National
League Football (NFL), NCAA College Football, National Hockey League (NHL),
as well as NCAA College Basketball games via the internet for AOL Sports.
In addition, wrote daily pre and post game feature articles for selected
daily featured games on DonBest.com. Fanball.com supplies AOL, formerly
known as America Online, with live up-to-the minute real time scoring for
its customers. AOL, now the Internet division of Time Warner, is the
world's largest Internet access provider.
Mar. 2003-July 2006
PARSONAGE RESTAURANT Staten Island, New York
Assistant Banquet Manager / Bartender
Assisted in all aspects of banquet/restaurant party planning, inventory and
customer service. Additional responsibilities included bartending,
waitering and overseeing successful off-premise catering events.
Dec.2001-Mar. 2003
AMELIA'S RESTAURANT
Staten Island, New York
Co-Owner / Manager
Oversaw all restaurant operations, customer satisfaction, employee
relations, shift management and marketing. Continued to build upon the
excellence of previous successful eateries. Additional responsibilities
included creating innovative party menus in an attempt to effectively
utilize restaurant space for banquets. Working side-by-side with staff,
provided a consistently high quality dining experience that made Amelia's
one of the most respected Italian restaurants on the Island.
Jan. 2000-Dec. 2002
NY/NJ METROSTARS, MAJOR LEAGUE SOCCER
Communications Manager
Handled the day-to-day operations of the team's media relations department.
Duties included writing daily press releases and features for FREEKICK
gameday programs. Coordinated media interviews between players, coaches and
staff with local, regional and national outlets. Established and cultivated
vital relationships with all of the local major television affiliates.
Managed press box operations at Giants Stadium, while providing press with
informational notes and statistics. Oversaw the production of
totalsports.net telecasts for all home games. Traveled with the club on
away games as the team's official press officer.
2000 Regular Season
NEW JERSEY NETS, NATIONAL BASKETBALL ASSOCIATION
Game Day Operations
Assisted visiting team's Radio with all aspects of day of game telecasts,
primarily performing the role of both Spotter & Statistician.
March 2000-Oct. 2002
STATEN ISLAND ADVANCE, Staten Island, New York
Freelance Journalist
Provided the Island's major print publication with a weekly "Around the
MLS" column outlining the latest in league news. The column was also
available via the internet providing readers with a close-up look at the
'world's passion' from an insider's perspective.
Sept. 1997-Dec. 1999
STATEN ISLAND VIPERS, A-LEAGUE PRO SOCCER
Director of Media and Public Relations
Responsible for the club's sports coverage in local, regional and national
print and electronic media. Created, designed and edited the 1997, 1998 &
1999 team yearbook/media guides. Operated and coordinated all aspects of
press box on gameday. Arranged player appearances at local hospitals and
youth instructional clinics. Created team mascot and orchestrated his
presence at local and national events. Actively involved in the overall
operation of the team's season and group ticket sales efforts. Acted as the
team's spokesperson while establishing the name and image of the Vipers as
a responsible corporate citizen.
EDUCATION:
May 1997
Villanova University, Villanova, PA
Bachelor of Arts in Communications,
Sociology/ Journalism Minor
Major GPA: 3.69 Overall GPA: 3.2
LEADERSHIP/ACTIVITIES:
YOUTH D.A.R.E. TO CARE Counselor, Staten Island, New York
One of a selected few Island students chosen to educate peers about the
dangers of drugs.
REFERENCES: Furnished upon request.
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