Human Resources Data Entry
Resume:
ROBERT TSONG-JEN CHANG
ROCKVILLE, MARYLAND 20853
CAREER OBJECTIVE: To advance myself into a long-term management position
within a financial
services industry. I am
especially interested in Human Resources and
Benefits management.
SPECIAL SKILLS: I enjoy interfacing with customers and staff in
problem solving and creative
thinking. I am eager to learn: I
am also punctual, and compliant to my
employer's directions. I have
good organization and communication skills.
I am willing and able to work
independently. I particularly enjoy working
with numeric problems.
COMPUTER SKILL: Proficiency in SABRE and the Holidex 2000 Reservation
System.
Exposure to APOLLO and the VAX
microcomputer program.
Knowledge of Lotus 1-2-3 Release
4, AmiPro, and Peoplesoft Intermediate
level in Microsoft Excel and
Word.
PROFESSIONAL EXPERIENCES:
WYNN LAS VEGAS RESORT AND CASINO LIMITED; LAS VEGAS NEVADA
Soft Count Accounting Clerk: December 2006- October 2009.
Counting and sorting monetary denominations and coins into
categories of gaming sections: slots,
food and beverage, race and sports, as well as revenue from
retail outlets. Organizing and counting
poker chips and dealer tokens from the casino's operations of
the previous day. Imputing the
daily revenue from all departments on the casino floor into a
software program.
NEVADA CARE INCORPORATED: LAS VEGAS, NEVADA
Grievance Specialist: May 2005-October 2005.
Processed patient data to initiate the second insurance appeals
process. I interacted with clients on
the phone, who inquire about the status and other questions
related to their case. I also maintained
and managed closed files of patients' cases and health care
information.
THE EASTRIDGE GROUP: LAS VEGAS, NEVADA
Temporary Associate: May 2004-May 2005.
Pursued various clerical and office occupations in and around the
Las Vegas valley and Henderson.
I worked in the Human Resources department of the Mandalay Bay
Resort Group and the Orleans
Resort and Casino. I distributed mail to various departments at
Sierra Health Services. I also
performed office data entry duties at Nevada Care before
obtaining a permanent position with the
company.
AMPRO MORTAGE INCORPORATED: PHOENIX, ARIZONA
Lock Desk Coordinator: July 2002-September 2003.
Instigated the Loan process by imputing mortgage information from
clients in participating states
according to the daily lock sheets. I researched and approved all
loan numbers to be deleted from the
system. I monitored departmental employees' vacation schedules. I
was also acting supervisor of
Lock Desk employees during evening hours.
EDUCATION:
University of Maryland Baltimore County: Baltimore, Maryland: June
1984-December 1988.
I obtained a Bachelor of Arts degree in Psychology.
REFERENCES: Available upon Request.
Contact this candidate