Sales Quality Assurance

Judith A. Yamelski

201-***-****

********@*******.***

Qualification

Profile

. Results-oriented Training Director with exposure to

establish and maintain client relations, expand

opportunities within existing client base and articulate

with presenting a sales opportunity.

. Exceptional leader with talent for listening to a clients

needs for business computer training, providing assurance

of quality, performance, service and value over price.

. Possess leadership abilities concerning team initiatives.

Employment

History

07/93 - 03/11 Essex Computers, Paramus, New Jersey

DES Training Director

. Responsible for business development with MAC computer

training classes.

. Achieved consistent growth in sales production by

instituting a client satisfaction program with 100% client

retention.

. Cultivated partnerships with multiple companies for

continues training development.

. Created an extensive database of prospects and clients;

documented sales calls to facilitate follow up.

. Developed and retained loyal clients by building a

reputation of integrity, knowledge and accountability.

. Assisted clients to achieve New Jersey State training

grants.

. Coordinated seminars and trade shows for new computer

software programs.

. Composed up to date literature and training schedules for

clients and Hardware Sales staff.

04/91 - 05/93 Windsor Productions, South Hackensack,

New Jersey

Sales Development Representative

. Established new accounts and increased projected sales

growth.

. Maintained inside sales of automatic transmission parts to

nationwide vendors and wholesalers.

. Provided representation for trade shows.

02/87 - 05/91 Locker Imaging Equipment, East Rutherford, New

Jersey

Assistant Sales Manager

. Responsible for maintaining inside sales for consumable

printing supplies and low end prepress equipment.

. Conducted demographic study that pin pointed the low end

printing press market.

. Analyzed competitive product offerings in terms of features

and benefits as well as price points.

. Presented Graphic Artists with fonts display for various

published printing materials.

. Provided essential quality assurance measures for various

partnerships.

. Produced monthly development report to senior management

and the supporting staffs.

. Organized seminars and trade shows for new product launch.

. Conducted product training for the sales force.

References Available Upon Request

Contact this candidate