Customer Service Administrative Assistant
Resume:
Bridget A. Smith
Richmond, CA 94804
************@*****.***
Objective: Are you looking for a hard working, loyal employee, competent, detail
oriented receptionist with excellent customer service and administrative
skills? Eager with a desire to be the best at any task assigned. It is my
goal to work with a company to show my talents.
Experience: Robert Half International, Inc. San Francisco, CA
Administrative Assistant/ Receptionist 04/1997 to 01/2009
Greeted all clients candidates vendors and general public in a professional
and friendly manner and inquired as to the reason for their visit and
prepared them for registration, testing and interview.
Aided executive in staff capacity by coordinating office services.
Studied management methods in order to improve workflow, simplify
reporting procedures and implement cost reductions.
Trained and managed 10% of new Administrative Assistants regarding the
front desk operations and achieved significant improvements in their
productivity.
Studied methods of improving work measurements and performance
standards.
Coordinated the collection and preparation of operating reports regarding
the W4/I-9 forms.
Prepared reports including conclusions and recommendations for solution
of administrative problems regarding recruiters, candidates and general
public.
Issued and interpreted operating policies regarding the execution of front
desk management.
Structured and maintained a Excel spreadsheet for complete and
incomplete W4/I-9 forms and sent this list to the Lead Administrator on a
weekly basis.
Familiar with Microsoft Word, Excel and Outlook.
Reviewed and answered correspondence from recruiters, office staff and
management.
Directed services, such as maintenance, repair, supplies, mail and files per
Lead Administrator's instruction
Restructured and improved W4 and I-9 filing system according to corporate
policy on a daily basis.
Compiled, stored and retrieved management data, using computer for
candidate registration.
Education: Cosumnes River College 8401 Center Parkway, Sacramento, CA
The Fashion Institute of 55 Stockton Street, Suite 5 San Francisco, CA
Design and
Merchandising
Sacramento City College 3835 Freeport Blvd. Sacramento, CA
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