Customer Service Assistant

Samantha G. Bosco

**.*********@*****.***

*** ******* ******

Middleboro, MA, 02346

EDUCATION:

Bay Path College Longmeadow, MA

Bachelor of Science GPA: 3.5, Cum Laude May 2010

Major: Criminal Justice Paralegal Certificate, ABA certified

EXPERIENCE:

Liberty Mutual Insurance Company Springfield, MA

Civil Litigation Paralegal October 2010-Present

• Draft various civil motions, draft responses to demands and notices from opposing counsel.

• Assist attorneys with trial preparations, including but not limited to letters to clients, medical exchanges,

authorization requests and discovery demands to opposing counsel, along with summarizing cases.

• Correspondence including but not limited to clients, courthouse personnel, outside counsel, IME doctors, private

investigators, and claims adjusters.

Insurance Assistant May 2010-October 2010

• Draft Answers to Summons and Complaints, draft stipulations of extension and stipulations to adjourn motions.

• Communications with outside counsel regarding status of discovery, motion adjournments and extensions.

• Update paralegals and attorneys on new referrals, deadlines, and authorization requests.

Bristol County District Attorney’s Office Fall River and Taunton, MA

Victim Witness Advocate - Internship June 2008- August 2008

May 2009-August 2009

• Complete clerical and secretarial tasks such as updating the system and preparing correspondence.

• Act as the intermediary between the Victim Witness Advocates and the Assistant District Attorneys.

• Assist Victim Witness Advocates during court proceedings.

Friendly’s Restaurant Enfield, CT

Server September 2007-February 2009

• Provide customer service needs and preparing food.

• Maintain flexibility in positions including: hosting, fountain, server, and maintenance.

Apollo Security Taunton, MA

Security Guard May 2007-August 2007

• Responsible for the flow of individuals to and from the building while looking for any suspicious activity.

• Maintain a security log of all incidents that occurred.

COMPUTER SKILLS:

-Microsoft Word - Microsoft Excel - Westlaw

-Microsoft PowerPoint - 80 WPM - Lexis Nexis

LEADERSHIP EXPERIENCE:

Bay Path Varsity Field Hockey Team

Captain

• Earned the title of Captain after dedication to the team in the previous seasons.

• Led Division III athletic team in practice and games throughout the season.

EXTRACURRICULAR ACTIVITIES:

• Student Event Committee • Student Athletic Advisory Counsel

• Student Government Association • Member of Law Club

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