Customer Service Manager

Mary Hly Vue

****@*******.***

952-***-**** ? **5 Strathmore Ln. Apt. 107 ? Lafayette, CO 80026

OBJECTIVE

As Customer Service position is requiring excellent communication, well

organized, and ability to multitask..

SUMMARY OF PROFESSIONAL QUALIFICATIONS

. Eleven years of customer service.

. Seven years management experience.

. Eleven year of handling cash.

. Experience in documenting/recording information .

. Organizing facilitated safety meetings.

. Establishing great development toward working environment.

. Basic office knowledge computer skill.

CUSTOMER SERVICE SKILLS

. Delivered excellent customer service with excellent verbal and written

communication skill.

. Understanding Window operating system, and Microsoft Words.

. Performing dad-to-day administrative task such as maintaining

information files and processing paper work.

. Always finding away to help peoples in my best of knowledge .

. Ability to communicating effectively in writing as appropriate for the

needs of the audience.

. Having the ability to conversation in two different language.

OTHER SKILLS

. Received training on Safety Stagger and learned how to operate a store

during opening, closing, and late night shifts.

. Communicating with supervisors and co-worker providing information of

whats going on before ending the shift.

. Having ability to identify and understanding others.

. Having positive attitude toward co-work and peoples.

. Having the ability to conversation in two different language.

WORK HISTORY

Intern-Senior Services Center Lafayette, CO December 2010-

Present

Volunteering Library Lafayette, CO September 2010-

December2010

McDonald's Restaurant

Shift Manager Madison, WI October 2008-April

2009

Shift Manager Madison, WI April 2006-October

2008

Crew into Manager Fresno, CA February 2001-March 2006

Crew Fresno, CA June 2000- February 2001

Crew Madison, WI May 1999- May 2000

EDUCATION & TRAINING

Basic System Management, Analyze System Management, McDonald's

Corporation, Fresno, CA

High School Diploma, J.E Young Academic Center, Fresno, CA

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