Customer Service Assistant

Elena M. Speller

**** *. **** ******

Philadelphia, PA 19146

Home Phone: 215-***-****

Cell Phone: 267-***-****

E-mail Address: *********@*****.***

Dear Recruiter,

I understand that you are currently accepting applicants for a numerous amount of

positions.

I have several years of experience performing diverse duties in a professional

environment. I am an enthusiastic hard worker with the desire to learn and project many

new concepts and skills.

I am a self-starter with the knowledge of employment procedures and work ethics

coupled with my relevant experience that would be a strong addiction to your company. I

am very adamant and eagerly determined to demonstrate my work credentials if

considered for any position.

For your review, I am enclosing my resume of my qualifications. I would appreciate the

opportunity of a personal interview should you wish to further discuss my application. I

can be reached at the above addresses and phone numbers.

Sincerely,

Elena M. Speller

Elena M. Speller

1435 S. 17th Street

Philadelphia, PA 19146

Cell Phone: 267-***-****

Objective: To obtain a challenging position that further advances my customer service

skills in all levels of the company.

Education: Franklin Learning Center

Diploma Awarded 9/00-6/04

Temple University

Major: Psychology 8/04-5/05

Thompson Institute

CPR certified-October 2006

Major: Medical Office Management

Experience: 02/11 until present City of Philadelphia

Clerical Assistant

● Assistance with answering the phones, filing of important documents, typing and

printing out letters for Revenue Examiners, etc…in the Revenue Department’s Audit

section.

7/09 until 7/10 Aramark

Custodian

• Thorough cleaning of a large office with a small bathroom and kitchen attached along

with 30 classrooms which included an average of 25 desks, 2 chalkboards, and a small

office.

3/07 until 6/08 Homemaker Service of the Metro Area

Home Health Aide

•Providing hygiene assistance, healthy meals, medicine, insulin, and nutritional milk

through a feeding tube for an elderly man who suffered from two strokes and two heart

attacks.

9/05 until 5/06 Eternity Fashion

Sales Associate

•Assuring the highest quality of customer service possible by obtaining close supervision

to specific areas of the store, which included restocking merchandise and handling cash

properly.

8/04 until 4/05 Temple University

Personal Assistant

•Assisted both the advisors and students with academic lessons concerning Temple

University, also performed all administrative duties by the supervisor in a timely fashion

i.e. fling papers, answering phones, delivering mail, etc…

1/04 until 4/04 H&R Block

Client Service Coordinator

•Managed the receipt sorting delivering and processing all internal and external checks,

also exercised good judgment when distributing checks to clientele. Serviced high

volume inbound and outbound calls in regards to check distribution, income tax returns

and check distribution times.

References Available Upon Request

Contact this candidate