A lexandra Hoops
a **************@***.***
OBJECT I VE:
I would like to be involved in a career in which my dedication and experience with customer
service will be used in the most beneficial way according to the needs of your company.
SU M MARY OF SK I L LS:
• General knowledge of computers
-use of Microsoft Office, PowerPoint, Sage Intergy, Medical Manager, etc.
• Abili ty to type approximately 95-100 wpm
• Abili ty to present products and merchandise in an organized fashion
• Maintenance of medical records
• Excellent customer service
• Proper management of money
WORK EXPER I ENCE:
• Box Canyon P rimary Care M ay 2007-P resent
Medical Records / F ront Desk
* Obtaining and sending out patients’ medical records *Filing records in patients’ charts
* Insurance verification *Greeting patients at front desk *Checking patients in and out
* Receiving and returning phone calls * Computer utilization *Money handling
* Closing and opening a day’s business *Billing inquiries *Entering and updating patients’ demographics
*Scheduling appointments *Responsibility of maintaining own department *Filing of charts
• F ront Row Sports D ecember 2006-May 2007
Cashier / Sales Representative
*Opening and closing store *Money handling *Utilizing cash register *Organizing merchandise
* Responsibility of keeping store orderly and clean *Greeting customers
• TCBY M arch 2006-December 2006
Shift Leader
*Responsibility of shift *Opening and closing a day’s business
*Maintaining all requirements of keeping store clean, neat, and orderly *Customer service *Dessert
making
*Responsibility of keeping t rack of products needed
ED UCAT ION, ACCOMPL IS H M E N TS, AND PROGRA MS:
• Associates Degree in Criminal Justice, Spring 2011
• Currently working toward Bachelor’s Degree
• Currently a member of International Honor Society (Phi Theta Kappa)
A lexandra Hoops
a **************@***.***
• Finalist in College of Southern Nevada’s Speech Competition, Spring 2009
• Honors Diploma from Shadow Ridge High School (2004-2008)
• Graduated first chair in advanced orchestra, 2008
REFERENCES:
• Available upon request