Manager Sales

JOSEPHINE ELIADIS ***** W Grinton Dr Plainfield, IL 60586 Phone: 708-362-

0133

E-mail: ********@*****.***

___________________________________________________________

District Manager with expertise in multi-site operations. A versatile

manager who relates to individuals on all levels, sees the big picture, and

knows how to accomplish results. Proven problem solver with a strong work

ethic and ability to motivate staff to excellence.

Grew start up to $700K and 30% profit margins within first 2 years.

Maintained a < 2% turnover in high turn industry.

Tenacious Achiever improves profitability by alleviating inefficiencies

minimizing expenses and increasing revenue.

. Increased productivity of management software purchased from outside

developer.

. Increased utilization of software program system wide from 8% to 54%

in 2-year period.

. Generated additional company revenue of more than $100,000 from

software sales.

. Change Catalyst well rounded management style creates common vision

and forges positive relationships.

. Improved morale among 3 companies and staff 54 reducing turnover rate

to less than 10%

. Created and taught successful employee orientation program which lead

to improved morale.

. Developed and conducted Leadership and Management training program for

new business owners nationwide.

Professional History

JNJ Enterprises, LLC., Connersville, IN 07/2007 -

Present

Director

. Led startup merchandising and assembly company to exceed sales goals

first year by 28%

o Followed regimented cold calling strategy to increase accounts

. Manage several retail programs throughout a 4 state region in Big Box

Retailers

o Managed and trained multiple contractors to complete several

projects in many retailers effectively and at maximum

profitability

. Manage the organization of vendors, services, new stores openings,

quality product preparation, and employee certification, in

partnership with store managers

o Forged relationships with store managers and vendors and

increased productivity during store visits

. Track and monitor budgets, sales revenue and income goals

o Closely monitored P&L's revenues and expenses to increase

profitability of start up company by more then 50% during year 2

. Act as a liaison in between vendors and retail stores

o Decreased complaints from manufacturer's regarding vendor's

through increased training by 50% the first year and have been

able to consistently reduce annually.

. Increased revenue year 2 by 55% with successful outside sales plan

implementation

o Utilized cold calls and existing customer satisfaction to

increase revenues

. Excelled in building and motivating hourly teams.

o Developed many contractors who became employees of retailers

. Increased revenue during the second year with successful outside sales

plan implementation

. Train, coach, evaluate and motivate staff.

Nasco Services/ National Product Services, Irving, TX

01/2005 - 07/2007

District Manager

. Successfully managed the Chicago Area Market along with 5 other states

in the Midwest with more than 100 Assembly Technicians and

Merchandisers in more than 400 Serviced Retail Stores.

o Coordinated the largest single assembly of bicycles in a single

retailer in a 48 hour period with less then 72 hours notice in 1

Big Box Retailer while continuing service in other retailers

with no lapse in service.

. Responsibilities included hiring, training staff and store personnel.

o Increased employee retention in the single largest district in

the company.

o Proudly enjoyed 2 % or less consistently each quarter

o Expanded training to ensure technicians and merchandisers

clarity to store relationships and their specific

responsibilities

. Liason between manufacturer and store.

o Primary point of contact for store and manufacturer to defuse

problems

. Successfully managed the largest district in the company encompassing

new store openings.

o Trained new store personnel to increase knowledge, which also

increased sales.

. Enjoy strength in store visits and creating relationships.

Maria's Family Dining 05/2004 - 11/2004

General Manager

. Increased sales in family diner by 3000% in less then 120 days

o Created marketing campaign which grew sales of this restaurant

and banquet facility from $1000 gross weekly sales to $30,000

. Oversaw hiring and training both wait staff and kitchen staff

o Primary focus customer service

. Conducted

. Responsibilities included inventory management, P&L accountability,

overseeing the hiring and training of staff.

Blockbuster, Inc, Spartanburg, S.C. 09/2003

-05/2004

District Leader in Training

. Successfully reduced theft and shrink in the high volume / high crime

store within first 60 days.

o Increased profitability in store 3% within 60 days.

. Attended all District and Regional meetings and training programs.

o Received certification in all Blockbuster store management-

training programs. Hiring

. Motivated staff and created small incentives to reduce turn over and

unscheduled time off.

Moran Industries, Inc, Midlothian, Illinois 12/1997 -05/

2003

Communications Director 2002-03, Director of Human Resources and

Information Systems 2000-2002, Personnel Director 1998, 2000, Human

Resources Manager 1997-1998

. Successfully managed new store openings

. Effectively managed and staffed stores after failure of franchisee or

corporate takeover

. Successfully created program and taught personnel and safety for new

business owners nationwide

. Effectively established successful vendor relationships and programs

for business owners as well as the corporate office

. Successfully created training programs and conducted training for all

personnel

. Successfully established new leadership and management training

program for new business owners

. Creatively reviewed employee benefits and reduced costs by 10%

. Competently reviewed and negotiated vendor contracts and relationships

. Successfully Restructured Personnel Department Reduced turnover rate

from 60% to < 5%.

. Created and implemented policies and procedures for managers and

employees

. Successfully developed orientation program for all new personnel

. Competently maintained and developed department budgets for personnel

and general administration

. Cost effectively conducted annual workers compensation audits

. Implemented computerized payroll processing for 3 companies using ADP

Easy Pay

. Competently responded to and filed unemployment responses for three

companies

. Successfully reduced state unemployment rate from 6.8% to 3.5%

. Completed and processed employee tax filings for five companies

Legacy Cafe, Worth, Illinois 06/1998 to

01/2001

Director

. Managed finance and operations for family business

. Created and implemented successful marketing plan for new startup

restaurant and cafe

Platinum Technology, Oakbrook, Illinois 01/1997 to 12/1997

Staff Accountant

. Reviewed expense reports for accuracy

. Verified authorizations for accounts payable

. Verified billing and orders

. Assisted other departments with budget maintenance

Clarke's Bars, Inc, Chicago, Illinois 10/1991 to

01/1997

General Manager

. Developed marketing plan which increased sales 65%

. Effectively provided direction and guidance for business

. Hired staff and provided all training management

Manhattan, Inc, Burbank, Illinois 06/1989 to 09/1991

General Manager

. Grew this food service and spirits company from $100K annual sales to

$750K

. Successfully created and implemented efficiency programs

. Managed accounting department

Professional Interests

. Human resources policy and procedure implementation

. Project management

. Technology support and computer networking, including use of the Linux

operating system and network protocols, managing computer hardware and

software, and building Web sites

. Member of Society For Human Resources Management

. Former Member of the Board for Internet Technologies with the

International Franchise Association

. 2003 Vice Chairperson of the Women's Franchise Network Chicago

Education:

Bachelor's Degree Business Administration Anatoli Skoleion Emporikon

Spoudon Athens, Greece 1988

Computer skills: Dreamweaver MX Certified, MS Office 2000, Quickbooks,

People Soft, ADP Payroll

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