Customer Service High School

JOCELYN JEFFERIES

*** **** ******

Hulmeville, PA 19047

Tel: 267-***-****

Email: **********@*****.***

WORK HISTORY

Apr 2009 to Present

Customer Service Associate

Lowe's

Trevose, PA

Full time: 40hrs/week

Every day I interact with customers to provide information about products and services. Also I

handle and resolve customer's complaints, open accounts on a daily basis and have to be able to

answer multi-telephone lines and have computer skills.

Communication Skills

People Skills

Great with computers

Learn quickly

Jan 2008

to

Apr 2009 Receptionist

The Brunswick at Attleboro

Langhorne, PA

Full time: 40hrs/week

Had to be able to answer many phone lines, use microsoft word and excel and have great

customer service skills in order to do my daily tasks.

EDUCATION

Aug 2008 toPresent

Bucks County Community College

Newtown, PA

Sep 2005 to Jun 2008

Neshaminy High School

Langhorne, PA

Diploma

SOFTWARE/SYSTEM SKILLS

Microsoft office(word, excel)

Typing Speed: 85wpm

Contact this candidate