Nyree L. Noel
**** *. ******* ****** **., APT#*** (OAKLAND PARK, FLORIDA 33309 (
*****.****@*****.***
OBJECTIVE
Provide security experience, knowledge, and solutions in a system and
network-diverse environment. Protect confidentiality, integrity, and
availability of information and information systems. To advise, learn and
experience, mentor and share.
Skills
. Platforms: Microsoft Windows operating systems from 95, 98, NT, 2000,
XP, Windows 7.
. Networking: LAN/WAN, TCP/IP, FTP, Sonic Walls, Routers, Switches,
Hubs.
. Languages: HTML, SQL Studio Manager 2005, 2008.
. Software: Symantec Anti-virus, Veritas Backup Exec, Remedy Ticketing
system, Lotus Notes, Citrix systems,
PC Anywhere, VNC, Dame Ware, Script Logic, Netpro, Nexpose
Vulnerability Scanner, Courion Identity Manager, Active
Administration, Powerbroker.
Professional Experience
Pediatrix Medical Group, Sunrise, FL
03/2009-Present
Security Analyst I
Provide technical expertise to Pediatrix for building, refining, and
maintaining an enterprise level security program, designing a more
efficient security administrative model and computer incident response
handling.
Key Contributions:
. Work with Courion Identity Manager Software for Role Management,
Compliance Management, User Provisioning and Password Management.
. Monitor and audit user activity and trends to insure proper use in
detecting security violations.
. Responsible for all aspects of UNIX security, including performing
UNIX security audit and ensuring compliance to security standards.
. Recommend, test requirements, success criteria and verification, and
implement security hardware and software.
. Conduct routine network scans to verify and ensure network security is
maintained, monitor current reports of computer viruses to determine
need to update virus protection systems.
. Collaborate with IT management, the legal department, safety and
security, and law enforcement agencies to manage security
vulnerabilities.
. Running TCP dumps to detect and identify potential malicious activity.
. Ensures SOX and HIPAA compliance are consistently maintained together
with all other security policies.
. Provide network access control, account management and security
Windows XP/2007, Server 2003.
. Performs user account administration, maintenance, monitoring, user
terminations, and risk assessments.
. Maintains proactive, consistent communications with Security and
Information Systems Management team on system or network security
issues, status and projects.
Pediatrix Medical Group, Sunrise, FL
07/2006-03/2009
Technical Services Analyst I
Provides support of Pediatrix hardware, software and data related
telecommunications.
Key Contributions:
. Responsible for hardware and software applications for workstations,
servers, laptops, pda, blackberry.
. Supports 10,000 users nationwide, as well as satellite, local offices.
. Provide support and troubleshoot network, parallel printers.
. Provide the installation and support of PC and server based software
at all Pediatrix locations.
. Communicate the details, requirements and status of all current and
planned projects.
. Maintain the integrity and safety of Pediatrix data through the
supervision of data backups and off site storage.
. Provide support for windows servers, windows desktops, Active
directory, LAN, and WAN networks, firewalls, routers, backups.
. Image workstations using ghost, deploy workstations and join them to
the domain.
. Manage user accounts and system logs for the network security systems.
. Serve as a positive ambassador between the Information Technology
Department and the organization.
Wildcard Systems, Inc. /EFunds Prepaid Solutions, Sunrise, FL
02/2006-07/2006
Technical Support Analyst
Provides quality 24/7 product and technical telephone support to end users
to help resolve client based software and operating system issues by
performing the following duties:
Key Contributions:
. Answers evaluates and prioritizes service requests received via
telephone, voice mail and email for end users to help resolve client
based software and operating system issues; 24/7 level 1 & 2 phone
support.
. Analyzes and troubleshoots system applications, researches and
resolves computer software and hardware production problems.
. Logs issues within Remedy and maintains constant communication with
other departments and the client in resolving all issues; Keeps the
client informed through all stages of ticket escalations.
. Collaborates with technical departments to expedite resolution of
technical issues.
. Monitors all instances where enhancements or defect resolution are
required, and communicates resolution to customers.
. Coaches Solution Center staff in assisting cardholders with web based
product knowledge.
. Reproduces issues and problems to determine cause and solution,
including escalating and follow-up on reported issues.
Education and Credentials
Bachelor's Degree in Information Technology
American Intercontinental University- Weston, Florida, 12/2005
Professional Affiliations
FBI-Infragard Miami Chapter 01/07-Present