Human Resources Manager
Resume:
Tammera A. Cormier, PHR
******@***.***
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Versatile human resources professional with more than fifteen years of
progressive leadership experience. Proven ability to develop and implement
human resources initiatives and talent development programs that support
the mission and achieve results. Proactive problem solver and coach.
Excellent communication skills including relationship building,
negotiations and conflict resolution. Core competencies include:
Employee Relations Policy Development
Recruitment and Selection Multi-Site HR Administration
Performance Management Project Management
Training and Development Organizational Development
Benefit Programs Process Improvement
PROFESSIONAL EXPERIENCE
Make-A-Wish Foundation of America 1996-
Present
Headquarters for a national wish granting organization with 64 locations,
750 employees and $250M annual revenue.
Director of Human Resources (2002-present)
Human Resources Manager (2000-2002)
Human Resources Generalist (1999-2000)
Human Resources/Training (1996-1998)
Developed and implemented human resources strategic initiatives.
Collaborated with senior leadership on long-term planning and HR needs.
Oversaw HR functions including talent management, recruitment and
selection, performance management, training and development, employee
relations, compensation and benefits, organizational development,
succession planning, and internship program. Counseled employees at all
levels, and coached managers in the application of policies and procedures.
Created and managed staffing plan and department budget. Developed and
presented training and educational programs. Ensured state and federal
regulatory compliance. Served as liaison to compensation committee.
Key Accomplishments:
. Transformed HR from a one-person administrative role to a strategic
business partner with ten team members.
. Implemented a values and competency-based system linking position
descriptions, recruitment, training, development, and performance
management to reduce turnover, increase performance and enhance training
effectiveness.
. Reduced turnover by 36% resulting in significant cost savings to the
organization.
. Implemented talent development initiatives including a learning
management system (LMS), along with on-boarding, leadership development,
and management development programs.
. Developed and presented training and educational programs for leaders,
supervisors, staff and volunteers, on harassment prevention, performance
management, documentation and record retention, recruitment and
selection, and legal considerations.
. Participated on a task force to identify and infuse the vision and values
organization wide.
. Executed initial career development plans and succession planning to
enhance employee engagement and readiness for change.
. Renovated the healthcare strategy from self-funded to fully insured plans
including an HSA to reduce costs, minimize risk and increase employee
options.
. Launched a wellness program to increase awareness, encourage health and
decrease claims.
. Initiated policies and programs to improve talent acquisition and
retention including flexible schedules, telecommuting, tuition
assistance, flexible spending accounts and employee recognition programs.
. Executed Extended DISC assessments along with a team focused training
program to improve team building and employee morale.
. Introduced web-based technologies including payroll, HRIS, performance
management, and applicant tracking systems for reporting capabilities and
increased efficiency.
National Multiple Sclerosis Society Desert Southwest Chapter
1993-1996
Branch Manager (1995-1996)
Event Coordinator (1994)
Administrative Assistant (1993)
. Talent acquisition, development, supervision and performance evaluation.
. Recruited and trained volunteer leadership for branch board and
committees.
. Served as the staff liaison to various fundraising and program services
committees.
. Developed and implemented annual operations budgets.
. Administered standards and procedures, and managed client services
activities.
. Directed or coordinated fund raising events that raised in excess of
$800,000 annually.
EDUCATION
Master's Degree, Human Resources, Ottawa University
Bachelor's Degree, Business Administration, Ottawa University
Bachelor's Degree, Human Resources, Ottawa University
CERTIFICATIONS
Professional in Human Resources (PHR)
Extended DISC personality assessment
SyNet Skillful Leader (Manager Training Program)
Career Planning and Talent Management
PROFESSIONAL AFFILIATIONS
Society of Human Resources Management (SHRM)
American Society for Training and Development (ASTD)
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