Customer Service Administrative Assistant

Cristhel Garcia

***** ******** **. ****** ******, CA 92553 951-***-**** **************@*****.***

Objective

To obtain a position as an administrative assistant where I can use my multi tasking skills along

with my degree to execute each task efficiently and successfully. Where I can also use my

ethical judgment to analyze each situation carefully in order to make the right decision.

Education

University of California Riverside

Bachelors in Business Administration with a concentration in Marketing, 2010

Experience

Toys R Us

May 2010 – Current Human Resource Department Supervisor

Process payroll weekly, keep track of attendance and administer corrective actions as needed.

Maintain team member personnel files.

Administer all legal paperwork such as leave of absences, family medical leave of absence,

workers compensation, etc…

Administer all recruiting efforts; such as screening applicants, conducting one on one

interviews or group interviews, and on boarding new team members

Update all legal posters and postings in break room

Create fun activities to increase team member morale.

Supervise the frontend of the store; this includes opening and closing, counting the safe and

doing pulls, drops, audits etc.

Provide exceptional customer service.

Chilis Bar & Grill

December 2007 – May 2010 Server

Greet, seat and service guest.

Ensure complete guest satisfaction

Ability to multitask in a fast paced environment

Coach

October 2006 – January 2008 Cashier

Ring up multiple customers, process returns and special orders.

Open and close the frontend.

Ensure every guest leaves happy.

Skills

Fluent in speaking and writing Spanish.

Proficient in Microsoft Word, Excel, Power point and Access.

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