Administrative Assistant Office

Cynthia L. Bowen RESUME’ 586-***-****

***** ****** **. **********@*****.***

Warren, MI 48089

Objective: Procure position which utilizes account reconciliation, payroll, relational database, spreadsheet, word processing and

reception skills.

Software Experience: AS/400, MS Excel, MS Access, MS Word, FileMaker Pro, MS Outlook, and Lotus Notes.

Reclaim Your Name FLT -Eastpointe, Michigan

June 2008 - Present --- Major Responsibilities

Administrative Assistant -- Volunteer

Assist Executive Director in day to day operations, new hire interviewing and orientation, coordinate with virtual employees, act

as a liaison between company and federal agency representatives and vendors. Coordinate events planning. Create relational

databases desired for marketing, employee records and clientele, and train end users. Assure company (non-profit) is in

compliance with all federal compliance issues.

Shamrock Foods Company - Phoenix, Arizona

July 2007 – July 2009 --- Major Responsibilities:

Rebate Coordinator

Audit and track specialty-rebate contracts transactions to assure compliance with same, while maintaining a good rapport with

appropriate personnel for over 50 distribution centers. Monthly reconciliation of Rebate Accrual Account. Accounts receivable

for specialty customers.

Tracking product and freight invoicing for specialty distribution customer involving:

• Daily verification of inventory levels, to assure proper pricing for unique contract situation.

• Daily contact with key personnel, to assure timely resolve of transactions as well as issues.

• Receivables collections

• Monthly reconciliation of specialty accounts.

• Reception Coverage

Auditing and posting positioning of certain rental equipment and accurate records of same for quarterly billing purposes.

Graphic Communications Conference

Cincinnati, Ohio

October 1995 to March 2007

Membership Coordinator:

Manage the membership department, whose duties consist of membership enrollment, demographics, wages and benefits,

accounts receivable, monthly international office reports, income tracking for financial projections, tracking pension and health &

welfare fund administrative reimbursements, Federal and State mediation agency notifications, affiliate employer contract

proposals and contracts, software and personnel training, procurement and support of office equipment, supplies, etc.

Accomplishments at Local office: (900 Members) – Michigan – Oct 1995 – Sept 2006

• Researched, developed, presented and implemented program to transition office to computerized daily productivity.

• Eliminated the need for staff increases by developing and implementing computerized tracking programs.

• Developed and implemented relational databases for the Pension and Health & Welfare departments.

• Increased office productivity 45%, by performing effective personnel training.

Accomplishments at Regional Office: (5100 Members)- Ohio - Sept 2006 – March 2007

• Transitioned understaffed office, 4-6 months behind in productivity to current status within 90 days.

• Completed detailed analysis of miss-managed remote office and recouped over $4,000 in revenues.

Business and Personal References Available Upon Request

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