Project Manager Management
Resume:
Shi Mei (Cindy) Duan
Shanghai, China
Phone: +86-186-****-****
Email: **********@*****.*** or *********@*******.***
ABOUT ME
I am a skilled project manager with experience in business process
management, ERP solutions for manufacturing, distribution and finance, as
well as IT management and support.
I have more than 12 years of industry experience with Oracle (JDE,
PeopleSoft, Hyperion, etc), all with large, international companies. I
have professional working experience with the business processes and
requirements for operating business solutions on a global scale.
I enjoy working directly with clients, whether they are external or
internal. I believe it is essential to build a working rapport and
understanding of my client's business to work most effectively with them.
I am a natural communicator, and can explain complex technical or business
issues and concepts to a variety of technical and non-technical audiences;
from technical staff to senior executives.
My goal is to become a subject matter expert on ERP implementation,
support, business process integration and management, either in a senior
consulting role or well placed in a corporate IT organization.
EMPLOYMENT HISTORY
PEM China Co., Ltd., an American company (July 2010-Present)
. IT Manager
o Responsible for building new infrastructure of new factories
o Set up and implement IT systems and Oracle JDE for new
manufactories
o Manage all IT teams, and coordinate with related departments for
every project
o Overall responsibility for entire IT department
o Responsible for IT department budget
o Implement new IT projects in compliance with global policies
o Establish and conduct quarterly and annual employee performance
appraisals
o Work with top management from each business unit to design the
SLA/KPI, and ensure implementation within budget and on time,
maintaining high quality according to SLA/KPI.
o Manage 3rd-party companies and suppliers
o Improve IT service level, as well as systems continuous
improvement
Axline Consultant Limited, an Oracle partner (May 2008 -July 2010)
. Project Manager and Senior Consultant
o Reporting to Project Director
o Pre-sales for Manufacturing/Retail & Trade Industries
o System Demonstrations
o Project bids
o Prepare for project kick-off meeting
o Operation Analysis (business process definition/business process
mapping).
o Solution design, final solution confirmation, system
configuration
o User training
o Data conversion
o Management of "go live" stage
o Weekly meeting with Steering Committee.
o Project Management and Technical support to team members.
o JDE server installation/configuration and maintenance/CNC
support.
o Finance/Distribution/manufacturing support/month-end-closing.
o Implemented HCM&MFG/Finance modules(Sales/procurement/GL/AR/AP/
FA/Inventory/SFC/CRM Order Management, Advanced Price,
MRP/Product Data Management, Product costing & manufacturing
accounting etc.)
Lafarge WOFE, A Sino-French JV company (January 2005 - May 2008)
. Project Manager(PMO)
o Cement and Gypsum Industry
o Reporting to the Senior Project Manager
o Finished implementation of the JDE system to increase
productivity (e.g: resource sharing/using/movement and
management and so on).
o Saved 15% in manpower costs and approximately 2 million RMB in
transaction fees per year by establishing SSC
o Raised the inventory movement terms and inventory sharing.
o Achieved a 20% increase in productivity by implementing ERP.
o Integrated business processes of the Chinese business, and
worked with related teams to extract proper business processes
to SSC, according to the operations and finance policies).
o Ensured integration and implementation complied with PMO
procedures, strategies, methodologies.
o Coordinated with each stream and related members at all levels
to implement the Oracle (JDE)/BI system and established SSC,
designed KPI/SLA standards
o Managed internal and external consultants.
o Designed and controlled the project plan (detailed plan/risk
analysis/action plan) and methodologies, procedures, and
strategies for controlling and management the project in order
to ensure the project implementation on budget, on time and high
quality according to SLA/KPI.
o Implementation methodologies/ test methodologies (Unit
test/cross test/system integration test/UAT etc) and Change
management.
o Arranged and coordinated all the meetings/activities to
implement the ERP system and complete SSC smoothly:
. Launch the kick-off meeting/ business research meetings
. Meeting minutes/ communication
. Change scope and solution
o Arranged and controlled the alignment meetings, elevated the
related issues to Level 1- Steering Committee, etc)
o Worked with internal customers and global groups and external
consultants to elevate the change requests of China, define and
sign the final business solution.
o Focused on continuous improvement of SLA/KPI and service after
system was cut over to production.
o As project manager, I was responsible for project continuity
when a team member left the project and a replacement had not
been hired.
Mattel Toys Technical Consultancy (June 1997 - January 2005)
. Project Manager(Global Development Center)
o Reporting to System Manager
o Responsible for project transfer from U.S group to China teams,
o Worked with group team to ensure knowledge transfer/project take
over ran smoothly.
o Trained new starters and engaged in knowledge transfer on:
. ERP
. Visual Basic.NET
. SQL, 4GL, RPG, RPGLE, RLU, SDA, CL, DB2, DDS, RLU, SDA,
SEU
. Microsoft SQL Server
. Cobol/Java
. Cognos
o Used AS400, RPG, RPG IV, RPGLE, CL Programming Query, DDS, RLU,
SDA, SEU to develop systems and made out development standards.
o AS/400 management.
o Management tracking, adjustment and controlling the projects of
ERP(JDE/PS)/BI/HRMS and POS system
o Created project methodologies using SDLC PLC and PMO standards,
(e.g. testing methodology/ alignment methodology and control
tool).
o Developed documentations and other materials for developed
orientation and training.
o Analysed and articulated the solution for users on understanding
of respective business requirements:
. Initial concept
. Impact analysis & management
. Business requirement
. Convert business requirements to system requirements
. System integration Test Plan
. Cross Test Plan/Unit Test Plan/UAT
o Ensured project delivery on time, on budget and high quality,
and complied with PMO methodologies/ Standards/ KPI/SLA.
o Managed and worked with third-party companies and outsource to
develop/ support E-Procurement/ EDI system, and SAP system
support. Coordinated with relevant depts. to ensure all the
activities for all projects and systems.
SKILLS PROFILE
. ERP Implementations
o JD Edwards
o SAP
o Manufacturing Industry Experience
o Supply Chain Management
o Needs Analysis
o Systems Design and Implementation
o User Training
o Implementation Project Management
o Cognos
o CRM
. Supply Chain and Finance
o SD
o Procurement
o Logistics
o Inventory
o CRM
o MRP
o MPS
o DRP
o SFC
o Finance
. Project Management
o Adherence to Methodologies
. Database Systems
o Oracle 9, 10, 11
o Microsoft SQL Server
o IBM DB2
. General IT Skills
o Network
o telephone system
o exchange server
o OS400
o AS400
o EDI
o
o CRM
o RPG/ RPGLE
o RLU
o SDA
o CL
o Query
o DDS
o SEU
o DB2
o Cobol
o Java
EDUCATION
. Chongqing University (1993 - 1997)
o Bachelors of Computer Science
TRAINING PROGRAMMES
. Mattel(Global Development Centre)
o AS400
o DB2/400
o RPG
o RPGLE
o CL
o Cobol
o SDA
o DDS
o RLU
o SEU
o SQL
o Java
o Mainframe
. Oracle Institute
o PeopleSoft 8.9
o JDE
o EBS
Contact this candidate