Customer Service Sales

Terry Norton Wright

*** ***** ****** ****. #*** Santa Monica, CA 90401 310-***-**** *************@*****.***

Online Resume and Bio: http://terrynortonwright.wordpress.com

Objective _______________________________________________________________________________

Executive Assistant position allowing for the successful use of demonstrated organization, customer service,

communication, and project management skills.

Profile _________________________________________________________________________________

Motivated, personable business professional with multiple college degrees.

Diplomatic, tactful and accustomed to handling sensitive, confidential information.

Flexible and versatile – able to maintain a sense of humor under pressure.

Poised and competent with demonstrated ability in negotiations.

Thrives in deadline driven environments.

Skills Summary _________________________________________________________________________

1. Project Management 5. Scheduling 9. Negotiating

2. Report Preparation 6. Customer Service 10. Front Office Operations

3. Written Correspondence 7. Marketing & Sales 11. Professional Presentations

4. General Office Skills 8. Computer Savvy 12. Multidisciplinary Artist

Professional Experience __________________________________________________________________

Communication: Reports/Presentations/SeMINARS

1. Prepare marketing and sales reports as well as develop sales and fundraising presentations.

2. Author professional correspondence to customers and vendors.

3. Prepare lectures and training seminars for professionals and students.

4. Cold calling and telephone work.

5. Rapidly learn and master varied computer programs.

Customer Service/Marketing/Problem Solving

1. Oversee front office operations and provide impeccable customer service.

2. Increase sales and visibility:

o Built a clientele supported by 90% referral business.

3. Develop and implement strategic marketing plan for business:

o Create special promotions, write/design print and outdoor advertising, and coordinate all media

buying.

DETAIL MASTERY & Organization

1. Manage all aspects of day to day operations.

Applicable Employment History ___________________________________________________________

Consultant/Artist

Self Employed, Los Angeles, CA/New York, NY

Consulted on scripts, advertising and promotional campaigns, and design.

Multidisciplinary Artist

TV Agent

Terry Norton Wright

Broder Kurland Webb Uffner (merged with ICM), Beverly Hills, CA

Represented and negotiated for writers, directors, and non writing producers for

domestic and international television.

Teaching Assistant

Otis College of Art & Design, Los Angeles, CA

Prepared class schedule and materials, visual presentations, and coordinated

speakers and studio visits.

Museum Corporate Development

The Autry National Center of the American West, Los Angeles, CA

Worked in corporate fundraising development.

Production Coordinator

Academy of Motion Picture Arts and Sciences Short Film and Feature Animation

Branch, Beverly Hills, CA

Coordinated the Oscar celebration for the 1992 1993 short film, documentary

and animation nominees.

Account Executive

SMS, Inc., Minotola, NJ

Responsible for all marketing strategies for various advertising accounts. Wrote

copy and designed ads, brochures and trade show presentations.

Education ______________________________________________________________________________

OTIS COLLEGE OF ART & DESIGN – Los Angeles, CA

Master of Fine Arts in Interdisciplinary Art

DREXEL UNIVERSITY – Philadelphia, PA

Bachelor of Science in Business Administration with a concentration in Marketing & Design

References ______________________________________________________________________________

Available upon request.

Internet Profiles_________________________________________________________________________

Website: www.terrynorton wright.com

620 Santa Monica Blvd. #504 Santa Monica, CA 90401 310-***-**** *************@*****.***

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