PROFESSIONAL PROFILE
Accomplished account and territory manager with 15+ years of sales
management and Foodservice sales experience. Strong customer
relationship skills, a solid record of customer retention, excellent
negotiation skills and the ability to turn a difficult situation into
a win, win outcome. My high standard of ethics and being a stickler
for follow through and follow up make me an ideal account manager,
trainer and sales professional. Past career experiences have made me
proficient in the following areas:
-Professional product presentations
-Professional pricing quotes
-Sales budgeting
-P & L accountability
-Competitive analysis
-New product pioneering
-Entrepreneurial outlook
-Excellent Communication skills
-Futuristic approach
-Meeting and exceeding sales objectives
WORK HISTORY
Refreshment Systems (Arlington, TX)
June 2010 - Current
Business Development
Responsible for prospecting, targeting and closing the sale on new
customers for office coffee and refreshment services. Duties include
cold calling, professional price quotes, networking, product
demonstrations and uncovering potential refreshment service accounts.
Cover the DFW Metroplex promoting the benefits of the company as well
as the specific major product brands we represent and distribute. Also
responsible for lead generation for the at home side through a
national website. Although new to the business have been successful in
finding and closing business on the non traditional side of the office
coffee service industry.
Dallas Metro Foods (Dallas, TX)
June 2009 - June 2010
Distributor Sales Representative
Manage new and existing sales development for broad line Mediterranean
foodservice distributor in the Dallas/Fort Worth area. Responsibilities
include prospecting, pricing and new account penetration; adding additional
items to the order cycle for current accounts; resolving delivery issues,
stock shortages, unpaid invoices; and all day-to-day situations that arise
within the distribution process. Have solid knowledge of the ethnic food
needs and differences in the Italian, Asian and Mediterranean market
segments in both foods and non-foods.
Pump and Pack Backpacks (Keller, TX)
Sept 2005 - Current
Owner/Distributor
Manage local distribution for "Airpack" backpacks and local advocate
for reducing backpack injuries in school-age children. Target and sell
Airpacks and various orthopedic products to local chiropractors for
resell to their clients. Teamed with selected chiropractors to jointly
inform parents of the potential hazards of children carrying too much
weight on their backs and the damage it can cause on young spines.
Developed various marketing and local networking strategies to sell to
both professionals and the public. Have worked with fundraising and
PTA committees within Keller ISD. Responsible for day-to-day
operations of business including tracking sales, shipping, customer
satisfaction and all steps necessary from the point of sale to the
delivery of product.
Shadewell Grove Foods, Inc. (Dallas/Ft.Worth, TX) Aug
2004 - Feb 2005
Foodservice Sales Representative (Part-time)
Managed sales of Mrs. Fields pre-packaged cookies to local Foodservice
accounts in Dallas/Fort Worth and surrounding areas. Responsible for moving
product through local distribution by increasing sales at the operator
level. Responsible for prospecting, appointment setting, cold calling and
closing the sale to ensure an ongoing slot at the distribution level.
Duni Corporation (Menomonee Falls, WI)
July 1998 - Apr 2001
Regional Sales Manager
Developed new business for European disposable linen concept new to the
U.S. in Wisconsin/Minnesota markets. Appointed and managed Duni's first
Food Service brokers to increase operator penetration from zero in 1998 to
230 at year end 2000. Developed marketing plan that included mailing new
product introductions, specials and a quarterly newsletter with current
trends in tabletop solutions to operators. Established close relationships
with key buyers at Sysco, Reinhart Houses, Boelter, Unisource and Clark.
Sales growth averaged approximately 21.7% over a two year period.
Responsibilities also included participation in local and national food
shows.
Minh Food Corporation (Pasadena, TX)
Feb. 1991 - July 1998
Central Region Sales Manager
Managed five brokers within four-state territory including Illinois,
Kansas, Missouri and Wisconsin. Established strong relations with Sysco
houses, operator relations with Marriott,
B & I's, Colleges, Recreation and Healthcare units. Responsibilities
included hiring, training and motivating brokers to gain the greatest
market share for Asian products, exceeding aggressive sales growth
projections by a minimum of 15% annually and controlling strict spending
budgets to an average of 4%. Developed territory from $500,000.00 annually
in 1990 to just under $4,000,000.00 in 1997. Increased sales by 31% first
year and 39% second year. Average growth during 8 years was 22%. Won sales
awards in 1996 for exceeding total sales projections with a 40% increase
over the previous year. Won Minh's National Sales Champion award for 1997
with a 4% increase over projected sales.
John Labatt Foods/Custom Food Company Jan
1988 - Dec 1990
(Nashville, TN)
Area Sales Manager
Pioneered company's pizza components through nine foodservice brokers in a
seven-state area, including Illinois, Indiana, Iowa, Ohio, Minnesota,
Michigan and Wisconsin. Hired, trained and managed brokers, conducted
training programs and seminars for Foodservice Distributor sales teams and
C-store chain accounts. Handled foodservice and C-store trade shows,
distributor sales and relations and implemented regional sales promotions.
Distributor responsibilities also included candy and tobacco jobbers.
EDUCATION/TRAINING
. Coastline Community College, CA
. Waukesha County Technical College, WI
. Chris Lytle's Certified Master Sales course
. Miller Heiman/Conceptual and strategic selling
. Karras/Effective Negotiating
. IFMA/Foodservice Institute
. One-to-One future/Relationship selling
COMPUTER KNOWLEDGE
. Knowledge of PC Windows platform
. Good knowledge of Microsoft word, excel, power point and outlook
. Familiar with CONGOS sales tools program