Customer Service Sales

Location:

Posted:

June 09, 2011

Jason Gay

Philadelphia, PA *9131

E-mail: *********@*****.***

Objective

Sales position requiring a person that is competitive, self-motivated, energized, and hardworking

Education

December 2010 Bachelor of Science, Marketing, GPA 3.01

Indiana University of Pennsylvania

Experience

February 2011 Customer Service/Collections Representative, AmeriGas

to Current (King of Prussia, Pennsylvania)

• Assist AmeriGas customers with billing inquiries

• Assist AmeriGas customers registering and navigating through AmeriGas

online billing system

• Collect on past due AmeriGas accounts

November 2007 Customer Service/Inside Sales Representative, TRG Customer

Solutions

to December 2010 (Indiana, Pennsylvania)

• Assisted AT&T customers with questions or concerns about their account

with AT&T

• Succeeded in up selling customers convincing them to purchase more

AT&T products

• Demonstrated excellent customer service

• Launched the collaboration project with AT&T and Direct TV

• Maintained one of the best employee percentages in regards to sales,

efficiency, and customer service

• Improved customer service, sales, and marketing skills

• Achieved the highest tier in Sales Bonus every month

• Remained one of the top 5 Sales Representatives in the office for 3 years

• Supervised a team of 15-20 Representatives

January 2007 Customer Service Representative, Intermedia Marketing Solutions

to November 2007 (Indiana, Pennsylvania)

• Assisted Verizon customers with questions or concerns about their

account with Verizon or Direct TV

• Handled any issues customers had with their service

• Developed outstanding customer service, sales, and marketing skills

• Resolved customer problems and recommended new products from

Verizon that customers did not have

• Sold over Sales Quota consistently every month