Manager Assistant

LAURA ALFORD

**** ******* **** ** 785-***-****

Bakersfield, CA 93313 *****.******@*****.***

EDUCATION

Bachelor of Arts in Human Services Also Attended:

Washburn University, Topeka, KS Emporia State University, Emporia, KS

Date of Graduation: May 2006 Presidential Scholarship for General Stud

Dean’s List 2004 - 2006

SOCIAL SERVICE EXPERIENCE

Child and Family Case Manager, Bert Nash Mental Health, October 2006 – December 2008

• Provided resource acquisition, crisis intervention and outreach to youth and family

• Coordinated and collaborated with BNC team members and local social services agencies

• Ran a psychological social group session weekly

• Trained clients on how to use coping and de-escalation skills

Youth Services Worker, Florence Crittenton Services, October 2004 – May 2006

• Supervise and interact with residents during daily living and therapeutic intervention

• Interacting with residents to provide role modeling, correction, and boundary setting

• Complete behavior logs, record headcount checks, and complete UAs.

• Transportation to off sight appointments and scheduled facility outings

Team Leader, Americorps, August 2004 – August 2005

• Assessed and improved literacy skills in preschoolers

• Recruited and trained college students in leadership skills for early education

• Improve on early communication, social skills, and encourage family involvement.

OTHER WORK EXPERIENCE

Periodontal Assistant/ Office Manager, Dr. Strutz January 2011- to June 2011

• Took full mouth series of x-rays, assisted chairside during surgery, removed pt.

sutures. Gave pre –op and post op instructions along with follow up calls.

• Scheduled patients, answered phone and assisted with billing and insurance claims

• Ordered office supplies and dental supplies answered phone.

Orthodontic Assistant, Jeff Thompson Orthodontics April 2010-January 2011

• Fitting of bands, taking intra and extra oral photos, panoramic and ceph x-rays

• Bent omega tiebacks and stops, analyze and place arch wires

• Assisted with regular office duties including scheduling patients and new records

Dental Assistant / Hygiene Assistant, Cascade Dental, December 2008 – March 2010

• Assisted multiple dentists and hygienists chairside

• Took and mixed impressions, took digital, scan x, and film X-Rays

• Catered to patients’ needs and educated them prior to procedures

• Performed regular office duties and sterilizations

ACTIVITIES and ACHIEVEMENTS

• President of Washburn Human Services Coalition, Washburn U., Fall 2004 – Spring 2006

• Leader, 6th Grade Bible School, St. Matthew’s Church, Topeka, KS, 1999-2001

OTHER SKILLS

• Proficient in Microsoft Excel, Word, Power Point and Outlook

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