Customer Service High School
Resume:
*** * * * * O T T S I M P S O N D R . • E L PA S O, T X 7 9 9 3 6
( 9 1 5 ) 4 2 2 1 6 1 1 • C D C H AV I @ Y A H O O . C O M
C A R L A D . C H AV I R A
OBJECTIVE
To prove that I can become an asset to my employer using my proficient skills, education, and endurance
that
will demonstrate that my devotion to my job will prevail.
SUMMARY OF QUALIFICATIONS
Offering 16 yrs. of combined work experience and education with extensive knowledge in Microsoft Office,
Excel and Office Management. Along with personal experiences in hand with personal ethics and morals,
will like to work in a professional and organize environment.
WORK OF EXPERIENCE
February 2010 – May 2011 Sun City Medical Supply
El Paso, TX
Courier
Inventory of Marketing Supply
•
Order Marketing Supply
•
Pick-up and drop-off CMNs
•
Delivery of Nebulizer to patient’s home or Doctor’s Clinic
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CMN Coordinator
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Marketing Coordinator
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October 2008 – January 2010 GECU Great El Paso Credit Union
El Paso, TX
MSR Member Service Representative
Member service satisfaction.
•
Post monetary transactions for member.
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Deposit checks and withdraw money for members.
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Distribute money when member write checks on their accounts or withdraw savings.
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Cash payroll checks, receive loan payments, and issue traveler’s checks.
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Recording the transactions we perform.
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Dispense from a TCD’s.
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Sale or buy cash from Vault or other MRS in the line.
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Help members with their accounts: Balances, Account History, Cross Sale our Products and
•
Services.
Help with other duties.
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Drive-thru Transactions.
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Processing withdrawal transactions.
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July 2006 February 2008 Wingfoot Commercial Tires Systems, LLC
El Paso, TX
Office Administration
Answers telephone, responds to requests, delivers messages, and runs errands.
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Collects, counts, and disburses money, completes banking transactions, and processes payroll.
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Communicates with customers, employees, and other individuals to disseminate or explain
•
information.
Compiles, copies, sorts, and files records of office activities, business transactions, and other
•
activities.
Completes and mails bills, contracts, policies, invoices, or checks.
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Completes work schedules and arranges appointments for staff and students.
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Computes, records, and proofreads data and other information, such as records or reports.
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Operates office machines, such as photocopier and personal computer.
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Orders materials, supplies, and services, and completes records and reports.
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Reviews files, records, and other documents to obtain information to respond to requests.
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Stuffs envelopes and addresses, stamps, sorts, and distributes mail, packages, and other
•
materials.
Transcribes dictation and composes and types letters and other correspondence, using
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typewriter or computer
May 1999 July 2006 Wal Mart Super center #2612
El Paso, TX
Sales Floor, Floral, Cashier
Cashier (Financial Transactions) Layaway & Customer Service Department
•
Electronics Department (Customer Service)
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Floral Department (Arrangements, Balloons, Take care of Floral Orders)
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Deli Department (Customer Satisfaction, Ordering, Receiving, Stocking)
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June 2002 February 2004 El Paso Community College (MDP)
El Paso, TX
Clerk II
• Science Department (Prepare Class Rooms & Labs)
Inventory Monthly of Chemicals & Items in the Science Lab
•
Tutor Student
•
EDUCATION
Present University of Phoenix
1270 Country Club Rd.
Santa Teresa, NM 88008
Masters in Science
Business Administration
March 2010 University of Phoenix
1270 Country Club Rd.
Santa Teresa, NM 88008
Bachelors in Science
Business Administration
May 2000 Americas High School
12101 Pellicano Rd.
El Paso, TX 79936
High School Diploma
Basic Courses
LANGUAGES
English: Read, Write, Speak
Spanish: Read, Write, Speak
REFERENCES
Maria Leyva
COR
UMC Ysleta
300 S. Zaragosa Rd
El Paso, TX
Malinda Gonzalez
Assistant Manager
Wal Mart Super Center
9441 Alameda Ave.
El Paso, TX
Cynthia Alvarez
Supervisor of Member Services
GECU
1225 Airway Rd.
El Paso, TX
Licia Kim
Owner
Game Room
131 North Horizon Blvd.
El Paso, TX
Cesar Contreras
Choice Hospice of Texas
800 N. Mesa Suite 350
El Paso, TX 79902
Francisco Vieyra Jr.
Handy Man Can
140 Shadow Mountain Dr. Apt L 59
El Paso, Tx 79912
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