Project Manager Process Improvement

Kamilla Karsybaeva

Mobile: 954-***-**** E-mail:

*********@*******.***

CORE COMPETENCIES

Higly proficient Business Analsyt with extensive experience in managing

multiple projects and spearheading company-wide process improvement

initiatives utilizing SDLC, PMI, Agile.

EDUCATION

. Project Management Professional Certificate (PMP), March, 2011

. Bachelor's Degree, Business Administration and Foreign Languages,

05/17/1999, The University of Montana, Missoula, MT

. 1 year of MBA program at The University of Montana (currently

completing MBA at FIU)

PROFESSIONAL EXPERIENCE

Relief Strategies Group, Inc. - 1/09 - present; Project Manager/Sr.Business

Analyst,

V Elicit business requirements for the present ROI, web-based system

enhancements

V Collaborate with the IT group on implementing the requested changes

(SDLC)

V Establishing process flows for Home Retentions and Foreclosure Defense

solutions

V Leading cross-functional teams to complete projects within budget,

scope and schedule

GMAC Corp - 01/2006 - 11/2008; Position -Sr.Business Analyst

V Gathering business requirements for Financial systems conversion

project to Blitzdox, a web-based application

V Served as liaison between the business unit, IT, management and

testing

V Collectively implemented requirements using interviews, document

analysis, requirements workshops, task and workflow analysis, process

modeling, flowcharts

V Conducted system process mapping; Test cases and scripts

V Contributed to implementing PMI methodology into existing procedures,

developed new project templates, established project metrics

Expert Realty Inc - 04/2004 - 01/2006; Position - Business Analyst/Ops

Manager

V Implemented a loan review process for the mortgage department

utilizing Six Sigma for process improvement

V Supervised 10 processors; prepared Project Plans using MS Project,

Scope Statements and Budgets for multiple company initiatives

V Directly involved in managing credit decisions for each applicant,

including review of legal real estate/closing packages

V Gathered requirements from the users for system enhancements, prepared

process maps and conducted UAT

ABN AMRO Mortgage Inc, 2001 - 2004; Position: Sr. Business

Analyst/Continuous Process Improvement

V Business Analyst for IT, E-Commerce, Marketing, Sales and Insurance

groups

V Responsible for daily Excel, MS Access reporting for VP of Operations

& Sr.Management

V Managing multiple projects in software integration and new product

development utilizing SDLC

V Liaison between the new software vendor and business unit during the

New Loan Origination System implementation developed in .Net; J2EE,

XML.

V Developing Business Requirement Documentation, Use Cases; Project

Plans

V Prepared test scripts and conducted UAT/UVT in Mercury Test Director

IBM Corporation, 1999 - 2001; Somers NY; Position: E-Business Marketing

Analyst

V Assessed quality & created e-business success stories reports on

Freelance iGrphx

V Administered data research for eBusiness Intelligence team

V Organized "Face to Face" conferences for over 200 IBM associates

V Extensive Internet/Intranet research and writing/editing White Paper

research

Montana State World Trade Center, 1998-1999, Missoula, MT; Position: Market

Reseach Analyst

V Conducted market research analysis for existing and new Montana small

businesses

V Collected research data independently and in group settings via

Internet, Intranet, library, meetings, conferences, e-mail

communication

V Organized meetings, summits, conferences for the owners, CEOs, and

other decision makers to present with our proposals on various

marketing strategies, advertising ideas

LANGUAGE SKILLS

English; Russian; Japanese

COMPUTER SKILLS

Advanced Microsoft Office expertise (MS Project, Excel, MS Word, MS

VISIO, MS PowerPoint, MS Access); Typing 65 wpm;

Reporting tools: Excel Pivot tables; MS Access

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