Customer Service Medical Assistant

JAMI GUIDRY

**** ******* ****** #*** ? Vallejo, CA 94591 ? 707-***-**** ?

**********@*****.***

Career Goals

To obtain a people oriented position where I can use my skills to serve

others

Professional Profile

. Dependable and conscientious; accurate at detailed work

. High level of creative energy combined with strong organization

skills

. Heavy public contact; sincerely enjoy helping others

. Skilled in research, analysis and administrative problem solving

. Familiar with general accounting procedures

. Capable of handling multiple responsibilities in a fast paced

environment

Skills

Typing 40wpm Heavy Multiple Phones Customer

Service

Basic MS Word/Excel/PowerPoint Basic Accounting

Inventory

Filing/Proofreading Cash Register Tutor

Scheduling Cash Handling Current First

Aid/CPR

Experience

Medical Assistant

. Recorded patients medical history, vital statistics and information such

as test results in medical records

. Helped physicians examine and treat patients, handing them instruments

and materials or performing such tasks as giving injections or removing

sutures

. Collected blood, tissue or other laboratory specimens, logged the

specimens, and prepared them for testing

Call Center/Receptionist

. Conferred with customers by telephone providing information about

products and services, took or entered orders, canceled accounts, or

obtained details of complaints

. Kept records of customer interactions and transactions, recording details

of inquiries, complaints, and comments, as well as actions taken

Clerical

. Answered multi-line telephones, directed calls, and took messages

. Compiled, copied, sorted and filed records

. Scheduled appointments using computer programs

Employment History

Customer Service/Cashier Target Vallejo, CA

2009-2010

Customer Service Agent Tele-Tech-AARP Medicare Rx Stockton, CA

2008-2009

Medical Assistant Dr. Abdallah Khourdji's Dermatology Lodi,

CA 2007-2007

Customer Service/Cashier Home Depot Stockton, CA

2006-2007

Education & Certificates

Certified Medical Assistant Western Career College Stockton, CA

Diploma Jesse Bethel High Vallejo, CA

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