Manager Administrative Assistant

Pamela J. Broockmann

*** ****** **** ****-302-***-****

Chittenden, VT 05737 *****-*******@***.***

Job Objective: I am looking to secure a long term position with a company that is able to utilize my skill

sets and provide professional growth with advancement opportunities.

Front Office Administration Assistant/Office Manager/Administration Assistant

Experience:

Dynamic Physical Therapy-Dover, DE -Administrative Assisstant-Dec.2008-November 2010

*Supervisor of the front office, answer/direct heavy phone lines. Patient scheduling daily, recording new

patient information into computer system. Insurance verifications/authorizations. Preparing patients charts on a daily

basis. Collecting forms from the therapist, faxing patient evaluations to referring doctors/lawyers/insurance companies.

Posting payments to the correct accounts. Collecting co pays-cash, checks, debit, etc…

Monitoring patient charts daily making sure all are updated with correct prescriptions, insurance verification and all

forms required.

* Making sure all supplies are in stock for the front office and therapists use.

* Taking new patient information, adding into the computer.

* Taking care of all complaints/compliments

* Collecting and posting payments

* Helping on the floor with patients as needed when tight schedules arise.

* Making sure patients and therapist are happy.

* Weekly Deposits

* Strong typing skills

* Medical terminology

Atlantic Physical Therapy- Dover, DE- Office Manager- Feb 06-Dec. 08

* Managed Front Office, answered and directed heavy phone lines.

* Made sure all timecards were correct for bi/weekly payroll.

* HR work consisting of staff vacations, over time and sick hours.

* Scheduled monthly meetings with all staff

* One on One staff meetings/reviews

* Weekly Deposits

* Making sure all patient charts were updated and correct with all insurance/authorization needs.

* Took Care of all therapists concerns/problems

Tidewater Physical Therapy-Seaford, DE - Office Manager -Nov 05- Feb 06

* Duties included same as above; I was at this job a little over a year until my husband’s work transferred us

to Dover, De.

Albany Medical Center-Albany, NY- Pediatric Hematology / Oncology- Administrative Assistant

2003-2005

* Working under Chief of Staff Doctors, Pearce, Leary, Potter & Sills.

* Very busy office working with cancer/hematology kids. Scheduling appointments, answering and

directing very heavy phone lines. Making sure all important messages went to the Doctors in an

appropriate amount of time. New patient intakes/information entered into computer. Making sure

*Verifying all insurances daily. Setting up charts for the following days.

* Weekly meetings with doctors, taking care of their needs and concerns in a timely fashion.

* Scheduling, MRI’S, CT and all other scans for patients. Setting up patient appointments with the

lab.

*Receiving scan and lab results to the doctors in a timely fashion.

* Speaking with patient families daily, listening when they needed an extra shoulder

Skills

* Word Perfect

* Power Point

* Internal Office Programs

*Excel

References

* Jessica Allen - 302-***-****

* Gail Smiley - 302-***-****

* Gina Senkowski - 253-***-****

See attached recommendations

Contact this candidate