Customer Service Medical Assistant
Resume:
Rachel Tank
Kenosha, Wi *****
***********@*****.***
Objective An interesting position with a growing company that will benefit from my experiences and that
will give me the opportunity to learn more skills.
Experience
Kenosha Community Job Center Kenosha, Wi
Customer Service Representative 08/2009 to Present
• Complete forms and computer programs for government aided programs. Verify personal and family
information.
• Keep records of customers' interactions and transactions, recording details of inquires.
• Give directions where different offices and agencies are located within the building, along within where to
go for help within the city.
Market Probe Kenosha, WI
Data Collector 09/2007 to 05/2009
• Contacted businesses or private individuals to conduct over the phone surveys, regarding the customer
service they received from certain companies.
• Recorded names and all answers required by the company from a pre-written script into a computer.
• Conducted surveys for 12 companies ranging from 3min to 45min.
Pick -N- Save Kenosha, WI
Cashier 04/2007 to 09/2007
• Operated cash register to itemize and total customers' purchases in stores.
• Collected cash, check, and charge payments from customers and made change for cash transactions.
• Counted money in cash drawer at beginning and end of work shift.
Wisconsin Neuropathy center Kenosha, WI
Receptionist/ Medical Assistant 09/2005 to 03/2007
• Scheduled appointments, verified patient information, prepared charts and verified insurances.
• Measured vital signs, such as pulse rate, temperature, blood pressure, weight and height.
• Assisted in the examination and treatment of patients.
Additional Experience
1988-1990 Babysitter 1990-1992 Cashier
1992-1996 C.N.A 1995-1997 Waitress
1997-1999 Medical Assistant / Receptionist 1999-2004 Home Health Aide
2001-2004 Scheduler/ Front Desk 2002-2008 Housekeeper
Education
Huron High School New Boston, MI
College Prep Courses 1989-1993
Henry Ford Community College Dearborn, MI
34 Completed Credit Hours 1993-1997
Southgate Community Conference Southgate, MI
Windows, Exel, Power Point 2001
References Available upon request
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