Manager Service
Resume:
P.O. Box *** **** Chimney Rock
Simmesport, La Drive
Phone (318) 76017
y.antoine@hotmail.
com
Yolanda Antoine
Objective To obtain employment in a full time position within
a team environment utilizing my abilities and
skills also allowing for personal and professional
growth.
Qualifications Office Procedures
10-key adding machine
Phone Skill with multi-lines
Guest Service skill
Multi-task
Office Equipment Skill with fax machine and copier
machine, etc.
Lodging Management Systems (LMS)
Experience 2000-Present Paragon Casino RV Resort
Marksville, LA
Senior/Lead Guest Service Representative
Service as front desk night supervisor on duty.
Processed reservations, changes and cancellations
at front desk of RV Resort.
Inputted guest information into database and
verified credit cards.
Verified that printouts listing guests' arrivals
and individual guest folios were received.
Responsible for dealing with all guest questions
and complaints.
Supervised training of new guest service
representative in telephone etiquette and in using
reservations database.
2007-2008 Kellie's Sitting Service
Boyce, LA
PCA Worker
Assist client with personal needs and housekeeping.
2003-2005 Sunbelt Management
Simmesport, LA
Shenandoah Estates Apartment/Site Manager
Site Manager of 32 apartment's complex.
Supervise office and maintenance staff.
Negotiate leases and contracts.
Collect rents and track income and expenses.
Handle tenant relations.
References Available upon request.
Contact this candidate