Customer Service Administrative Assistant

Resume: Stephanie Larson, Ph.D.

Kath ryn Per ry

**** **. **** * * ive, #143

Phone: 707-***-****

E-mail: kth ryn.susan.per **@*****.***

Current Positions and Objectives

Administrative - Current objective: Administrative assistant

Summary of Qualifications –

• Committed to excellence with strong, responsible work ethic

• Creative problem solver with excellent customer service skills

• Experienced team player with motivation and interpersonal skills

• 20 + years experience with computer experience, Microsoft Office, Internet research,

Timesaver

Experience

2001 – Present Senior Office Assistant - UC Cooperative Extension, Sonoma County

• Community customer service support

• MyTravel vouchers – online entry

• Support County Director; letters, correspondence, schedule meeting

attendees and room, event planning, data entry, Access mailing

updates and mailings

• Deposits – cash receipts logs and bank deposits

• Completion of UC Davis required forms insurance, hiring,

reimbursements to Farm Advisors, independent contractors

• Produce research posters and printing

• Maintain office machines in mail room; toner, repair, postage machine,

printers

• Utilize all programs in Microsoft; data entry, graphs, tables, power point

presentations for meetings, wide variety of assignments from Farm

Advisors

1999 - 2001 Secretary Senior – OSPI, Olympia, Washington

• Coordinated Robert Byrd Scholarship for seniors in high school.

• Created and maintained scholarship database, organized and set up

files for recipients. Processed paperwork.

• Trained and assisted staff in computer skills and software.

1992 – 1999 Staff Assistant III – Nursing Administration, Olympia, Washington

• Supported patient care management

• Prioritized, composed, edited confidential material

• Prepared and maintained hospital-wide detailed policies, procedures

and protocol manuals for patient care units

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Resume: Stephanie Larson, Ph.D.

• Assisted with design, production, review and revisions of hospital-wide

nursing forms.

• Formatted, processed forms and scheduled evaluations with staff for

nurse managers

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