Manager Customer Service
Resume:
Nigel Andrew Larcher
Brooklyn, NY 11226
Home 347-***-****, Mobile 347-***-****, Email:
*****.*******@*****.***
SUMMARY OF QUALIFICATIONS
Acquire a position to demonstrate excellent analytical, interpersonal,
organizational, and communication abilities. Proficient in SAP & ASCENT
software's. Developed a strong working knowledge in Microsoft Word, Excel,
Power Point, Quark Media Manager, and I Movie. Efficient at Multi-tasking
and capable of working independently with the ability to work well under
high pressure conditions.
EMPLOYMENT HISTORY
BLOOMBERG LP. Jan. 2007 - Jan. 2011
New York, NY
Contract Representative- Maintained contracts for prestigious Fortune 500
companies for Bloomberg's terminal systems. Assisted team members in
absence of manager. Prepared and submitted written correspondence contracts
to prospective clients upon request. Liaison contact for negotiations
Department. Documented all verbal request & complaints from various
customers/clients. Handled distribution of task lists to sales persons.
Maintained electronic files and personal files in work queue. Provided
contracts via telephone, fax, electronically, e-mail, and in person.
Supported the Contracts Team with clerical tasks, and file management.
Maintained internal database, copied and returned signed contracts via
email to the customers through VIP workflow database, and via Genifax.
CITY COLLEGE OF NEW YORK Jun. 2003 - Jan 2007
New York, NY
Research Administrator - Responsibilities included designing spreadsheets
for Microsoft Excel, preparing various applications. Handled grants and
various pending files and recorded proposals in systems database.
Distributed, modified and created reports. Managed and directed deliveries
for internal offices within City College. Answered phones, requests and
inquires.
COLUMBIA UNIVERSITY Jun. 2002 - Jun. 2003
New York, NY
Office Assistant - Prepared compiled documents and/or reports, distributed,
created and edited spreadsheets & correspondence; answered and screened
calls. Collected, viewed sorted and directed correspondence. Distributed
incoming and outgoing and delivered to mail various offices on campus.
S.U.N.Y, Morrisville Jan. 2001 - May 2002
Morrisville, NY
Office Assistant - Performed clerical tasks, file management, and workflow
management. Provided system, technical support, typing/data entry, report
running, calculations and spreadsheets.
MODELL'S SPORTING GOODS Nov. 1999 - Jan. 2001
Brooklyn, NY
Co-Department Head Manager - Assisted manager in retail apparel department.
Provided customer service and sales. Monitored stock and daily sales goal.
EDUCATION
City College of New York
Bachelors in Arts, Journalism Jun. 2003 - Jun. 2006
Graduated Spring 2007, G.P.A 2.85
S.U.N.Y. Morrisville Jun. 2001 - Jun. 2002
BA - Journalism
Contact this candidate