Customer Service High School

Tiffany Thi Anh Dao

**** ******** *** *** *, San Jose, Ca 95132

Phone: 408-***-**** E Mail: **********@*****.***

Objective

Six years of experience in customer service. One year of receptionist experience greeting clients, answering calls,

taking appointments, data entry, filing, and ordering that is valuable across all industries. Fast learner while still give higher

level of customer service, thus they leave happy. Great time management skills and setting priorities. Motivated to bring

value to the company and set precedence to my position.

Experience

Beshoff Infiniti, San Jose, Ca Receptionist February 2010 Present

Lobby Management: Greet & direct clients to the right department or a sales person based upon their needs, & maintain

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lobby merchandise.

Office management: Answer phones, book & manage appointments for service or sales appointments, update H.R. &

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staff on personnel daily, handle light customer service calls & recommend solutions, & take payments.

Office Duties: Data entry, inventory control, close work orders, manage office supplies, filing

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Inventory Maintenance: Product recall & updates, give out and check in loaner vehicles, provide shuttle service for

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clients on occasion, update new & used vehicle inventory.

Dolce Espresso, San Jose, Ca Waitress June 2006 – September 2010

Opening & closing duties, Managed employees during shifts, shift changes, & handled customer issue

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Built loyal customer base by offering good customer service, customized orders, and listening to their needs

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Served drinks and food

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Pac Pizza / Pizza Hut – Cook/Cashier December 2005 – June 2006

Opening and closing duties

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Multi tasking Cook, cashier, answering phones & giving customer recommendations & customized orders

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Proactive preparation of supplies based upon demand

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Education

Piedmont Hills High School 2002 2006

High School Diploma

Evergreen Valley College 2006 Present

Seeking AA in Pharmacy, Transfer to UCSF School of pharmacy in 2 years

Skills:

References:

Available Upon Request

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