Engineer Sales

JANICE E. JOHNSON

***** ********** ******, #*-*

Huntington Beach, California 92649

Work 714-***-****/Cell 714-***-****/Home 714-***-****

******.*.*******@******.***

***********@*******.***

DOD Clearance: Secret

Law Enforcement Clearance: Final Suitability

OBJECTIVE

To obtain a position in Systems Engineering, Human Systems Integration, Human Factors Engineering,

Test and Evaluation, research and development, or new business development employing my education

and work experience.

SUMMARY OF QUALIFICATIONS

• Developed good working relationships with external customers, U.S. Army, U.S. Marines,

Customs and Border Protection/Department of Homeland Security, at all levels.

• Demonstrated strong technical skills and knowledge of systems and user interfaces when

supporting tests, demonstrations, usability studies, and workload assessments.

• Demonstrated strong problem solving ability in interpreting data from user assessments

• Demonstrated strong verbal and written communication skills in dealing with the end users on

several large programs, when writing technical documents, and in formal briefings to the

customer.

• Verified and validated Systems Engineering requirements, managed and tracked requirements on

DOORS, evaluated system performance through usability studies and workload assessments

• Performed research, development, and statistical analysis on NASA funded projects related to

augmented reality and wireless video streaming

• Wrote a technical document on flight crew resource management identifying functional

requirements in order to reduce pilot workload

• Presented research from Master's thesis at the National American Psychological Association

Convention in Washington, D.C. (Constructed a test instrument assessing tense-tiredness)

• Completed the Systems Engineering Certificate Program from California Institute of Technology

and the Test and Evaluation Certificate Program from the University of Alabama at Huntsville.

• Competent in SPSS – statistical software program, and DOORS – requirements management tool.

• Systems Engineering roles include: Requirements Lead, Test and Verification Subject Matter

Expert, Human Systems Integration/Human Factors Engineer/MANPRINT, Mission Assurance,

Data Acquisition Lead, Systems Safety Engineer, Research and Development.

• Program execution on Brigade Combat Team Modernization (BCTM)/Future Combat Systems

(FCS), Joint Tactical Radio System (JTRS) Ground Mobile Radio (GMR), Secure Border

Initiative Network (SBInet), C-17, and Phantom Works.

PROFESSIONAL EXPERIENCE

The Boeing Company

5301 Bolsa Avenue

MC H012-B439

Huntington Beach, CA 92647

June 2001 to Present

Systems Engineer/Human Systems Integration/Human Factors Engineer/Brigade Combat Team

Modernization (BCTM) 5/2010 to Present. Requirements Lead and Test and Verification Subject

Matter Expert for Manpower and Personnel Integration (MANPRINT) Team on Brigade Combat Team

Modernization Program. Represent Boeing MANPRINT Team to Verification, Requirements, Test, and

Training communities both internal to Boeing/Prime and with our Army customers. Provide oversight for

planning and developing a verification strategy in assessing compliance to MANPRINT/Human Factors

System of Systems requirements. Conduct usability studies and anthropometric measurements on

Soldiers employing platforms under development. Act as customer point of contact for MANPRINT test

and requirement verification activities. Collaborate with the Test, Training, Requirements, and

Verification communities to ensure proper and timely verification of MANPRINT System of Systems

requirements. Perform independent requirement scope analysis and interpret results to provide

recommendations for requirements capture. Manage MANPRINT requirements in DOORS database.

Received multiple Pride@Boeing Awards for outstanding performance on the BCTM Program.

Systems Engineer/Human Systems Integration/Joint Tactical Radio System (JTRS)/Ground Mobile

Radio (GMR) 10/2009 to 5/2010. Primary point of contact for all Human Factors/Human Systems

Integration (HSI) activities on the Joint Tactical Radio System/Ground Mobile Radio Program.

Represented Boeing in the Manpower and Personnel Integration (MANPRINT) Working Group,

interfaced with government counterparts, resolved Human Factors/HSI actions and reviewed program

documentation for Human Factors/HSI content. Recommended improvements to the Human Machine

Interface on the JTRS/GMR. Participated in usability studies on the Portable Control Display

Device/GMR with both Soldiers and Marines. Provided oversight of human interface testing to verify

and validate that the GMR meets design requirements in coordination with our partners, Rockwell

Collins, BAE, and Northrop Grumman. Provided verification by analysis reports and supported test,

demonstration, and inspection events for Systems Engineering and Human Factors/HSI related

requirements. Tracked requirements in DOORS database. Received a Pride@Boeing Award for

outstanding work on critical alerts to the operator on the JTRS/GMR Program and a Pride@Boeing

Award from Future Combat Systems in support of technical field testing for the soldier machine interface

at White Sands Missile Range.

Systems Engineer/Mission Assurance/Secure Border Initiative Network (SBInet) 4/2007 to 10/2009.

Data acquisition lead on Mission Analysis and Assessment. Acquired law enforcement sensitive data for

modeling and simulation analyses of sensor deployment and for evaluating threat migration patterns from

the border. Evaluated external customer’s operational needs by interviewing Border Patrol (BP) Agents

to understand each station's standard operating procedures. Constructed questionnaires to assess illegal

alien behavior and border crossing trends, BP Agent activities, adversarial tactics, and geospatial areas

unique to each BP station’s area of responsibility. Provided oversight of field visits with Department of

Homeland Security and Customs and Border Protection (CBP), and participated in data gathering at the

BP stations and Ports of Entry. Developed intruder routes, threat behavior, and Blue Force/Agent

CONOPS. Generated processes to facilitate communication, collaboration, and exchange of data with

external and internal customers. Represented Mission Assurance Engineering in our working relationship

with the Boeing design team in Huntsville, AL and with CBP. Trained in Simulation Modeling for System

Design and Analysis and in RAMPART Analysis. Received three Pride@Boeing Awards for outstanding

work on the SBInet Program.

Systems Engineer/C-17 System Safety Engineer 10/2006 to 4/2007. Analyzed, researched, and

documented system safety processes and procedures for C-17 aircraft defensive systems, structures, and

support equipment in accordance with MIL-STD-882a and MIL-STD-1472. Performed system hazard

analyses, subsystem hazard analyses, and operating and support hazard analyses on the C-17 aircraft.

Represented system safety at technical meetings between Boeing and the Air Force (AF) offering system

safety findings and recommendations. Presented technical system safety findings on the Large Aircraft

Infrared Countermeasure (LAIRCM) missile warning system at milestone meetings conducted with the

AF. Received a Pride@Boeing Award for outstanding work contributing to the LAIRCM project.

Systems Engineer/Human Systems Integration/Phantom Works 1/2005 to 10/2006. Researched and

developed concepts related to the Directed Aircraft (DA) project which included flight time limitations

and rest requirements, extended flight time, circadian rhythms and pilot fatigue, flight crew resource

management, and pilot health monitoring. Wrote technical document in which functional requirements

related to flight crew resource management were identified and defined for the technology team of the

DA project. Researched aircraft system and cockpit design and complexity in order to reduce pilot

workload and increase situational awareness. Presented with a Pride@Boeing Accomplishment Award for

outstanding performance on the Crew Workload Optimization Study in support of the DA project.

Systems Engineer/Human Systems Integration/Phantom Works 1/2003 to 12/2004. Technical lead on

a National Aeronautics and Space Administration (NASA) award studying the use of wireless video

imagery in an aircraft maintenance environment. Involved in all aspects from candidate site selection,

system design, and performance measurement to conducting cost/benefit and summary analyses, and

writing technical documents. Produced a final wireless (802.11b) configuration enabling real-time video

streaming between two collaborative sites. Demonstrated this product at the Boeing Aerospace Support

Center in San Antonio, TX for the KC-135 program.

Systems Engineer/Human Systems Integration/Phantom Works 10/2001 to 12/2002. As a researcher

for a joint project with the University of Southern California (USC) and NASA, designed and

implemented an experimental study assessing augmented reality for space flight employing the USC

Feature Tracker, a software package developed by USC to overlay annotations on video imagery.

Produced videos of a psychomotor task to measure learning and task performance in four treatment

conditions. Recruited participants and coordinated their testing in a between-subjects experimental

design. Gathered and statistically analyzed data. Wrote a technical report of the findings for USC and

NASA. Presented with a Pride@Boeing Appreciation Award for outstanding work on a NASA project.

Systems Engineer/Human Systems Integration/Phantom Works 6/2001 to 10/2001. Conducted

anthropometric and strength measurements on C-17 aircraft production mechanics. Designed the protocol

and carried out this research in order to reduce work related injuries. Recruited mechanics through

informal presentations and telephone interviews. Measured body size and shape, as well as the static

strength of isolated muscle groups. Involved in the statistical analysis and presentation of research data.

Conducted an assessment and recommendation of ergonomic work chairs for the C-17 aircraft shop floor.

Identified ergonomic and safety problems and resolutions for C-17 mechanics.

EDUCATION

2004 Master of Arts, Psychology, Research

California State University, Long Beach, Long Beach, California

1981 Bachelor of Arts, Psychology

University of Minnesota, Minneapolis, Minnesota

Graduated with Honors, PHI BETA KAPPA

COURSE WORK

Graduate level courses: Statistical Design and Analysis, Multivariate Statistical Analysis, Seminar in

Research Methods, Research in Cognition and Learning, Research in Personality, Seminar in Personality,

Seminar in Social Psychology, and Seminar in Emotion and Motivation

ACADEMIC AWARDS AND ACHIEVEMENTS

Phi Beta Kappa National Honor Society, Alpha Lambda Delta Honor Sorority, Michigan City Scholarship

Foundation Award, Indiana University Merit Scholarship, Business and Professional Women’s Club

Scholarship, Dean’s List All Four Years, Phi Delta Gamma National Graduate Honor Society, Psi Chi

National Honor Society in Psychology

EMPLOYMENT OUTSIDE OF BOEING

California State University, Long Beach

Psychology Department

1250 Bellflower Boulevard

Long Beach, CA 90840

January 1998 to June 2001

Graduate Assistant. Instructed students in research methods, technical writing, neuropsychology, and

statistics. Graded papers and met with students to facilitate learning.

Health Insurance Services

P.O. Box 1901

Huntington Beach, CA 92647

July 1995 to June 2001

Licensed Life and Health Insurance Sales Agent. Marketed and sold health and dental insurance plans.

Acquired new business, as well as maintained current accounts.

Patient Care Medical Sales

10425 Slusher Drive

Santa Fe Springs, CA 90670

October 1993 to June 1995

Account Executive. Marketed and sold medical supplies to Health Maintenance Organizations and

Medical Groups in Southern California. Acquired new business, as well as maintained existing accounts.

Exceeded monthly sales’ goals by over 50%. Achieved annual sales in excess of $1.5 million.

Colonial Life and Accident Insurance Company

Colonial Life Boulevard West

Columbia, SC 29202

October 1989 to September 1993

Executive Sales Representative. Marketed and sold disability, life, cancer, and Section 125 flexible

benefit packages to employer groups. Communicated new program through group presentations and one

on one enrollments. In addition, sold disability, life, and cancer insurance plans. Ranked number four in

the nation in weekly sales production.

Denticare

One Park Plaza, Suite 1250

Irvine, CA 92714

April 1988 to September 1989

Account Executive. Marketed and sold dental health plans to employer groups, brokerage houses,

insurance agents and individuals. Broke company record by selling the most cases in one month.

Consistently ranked in the top 10% of the company’s producers. Received Life and Disability License in

February, 1989.

American Business Phones, Inc.

State College Boulevard

Anaheim, CA

January 1987 to April 1988

Account Executive. Marketed and sold telephone systems to companies in Southern California.

Involved in contract negotiations in a competitive bidding environment. Ranked Rookie of the Fourth

Quarter in June, 1987 for generating outstanding sales revenues for that quarter.

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