Customer Service Medical Assistant
Resume:
Jo Ellen Armistead
**************@**.**.***
OBJECTIVE: To secure a position that utilizes my education and skills in a
health care setting where my medical and customer service strengths will
benefit the company.
EDUCATION: 2004 Remington College- Dallas Campus
Graduating in Medical Assisting
HONORS: College Deans List, College Perfect Attendance Award
WORK EXPERIENCE:
Administaff / L & W Orthopaedics April, 2008 to March, 2011
Medical assistant/front office manager
Richardson,Texas
Check in and out patients, verify insurance, setting up next appointments
and calling in prescriptions. I also work with worker compensations and
adjusters, getting referrals for any patient whom insurances required, such
as Humana Tricare. I process all faxing in the office, train new employees,
collect co-pays and work with patients whom have outstanding balances and
work the back office when needed. In addition, I train our x-ray tech how
to do blood pressures, removal of cast and suture removal
Metroplex Foot and Ankle July, 2007- February, 2008
Surgery scheduler/Marketer
Richardson,Texas
Marketing for 4 doctors and surgery scheduling surgery for 1. > Help out
where ever needed in the company. Had 3 offices. > Filed my doctors
surgery's with insurance companies, looking up ICD 9 codes and diagnose
codes. So doctor would be paid soon..
Foot Care Consultants January 2005-July2007
Medical Assistant/office
manager
Plano,Texas
Check in and out patients, Verify Insurance, Setting up next
appointments., Calling in RX,,getting referrals for any patient whom
insurances required handle all faxing in the office,,collect co pays and
working with patients whom have outstanding balances. Did back office
duties,venipunctures, x-rays on all patients,scheduled surgery's,contact
the hospitals,anesthesiologists, assist with minor surgery's in office,
talked with all sales reps. that came in the office, this was a one girl
office. My first job from graduate school.
2004 INOVA in Mesquite
1978-2002 Hairstyles by Jo Ellen Hairstylist and owner since I was 18 years
old.
CLINICAL SKILLS: Blood Pressure Basic Hematology Exam Trays CPR/AED
Bandaging Charting EKG Dosage Calculations Autoclaving Assist with Minor
Surgery Injections Medications Administrations OSHA Regulations Patient
Preparation Pressure Dressing Sterile Technique Suture Removal Therapeutic
Modalities Urinalysis Venipuncture Visual Acuity Vital Signs X/ray tech
Cast Removal Surgery scheduling
ADMINISTRATIVE SKILLS: Microsoft Word Typing (35 wpm) ICD-9/CPT Coding PDR
Bookkeeping Clerical Skills Medical Records Appointment Scheduling
Telephone Techniques,Centricity
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