Customer Service Sales

Socheath Kong

Long Beach California

Cell 562-***-****

Home 562-***-****

************@*****.***

Objective

To obtain a career where I can properly utilize my Education and Experiences

Education

Polytechnic High School, Long Beach

Long Beach

General Education GPA: 3.0

Graduation Date June 14, 2006

Medallion Award of Extra Credits

LB Adult School; Medical Clerical Careers

Long Beach

Certification of Participation

Sept. 2009-Feb. 2010

Externship at V.A Hospital in Occupational Health

Sept. 2009-Feb. 2010

Work Experience

Ross Stores, Inc.

Cerritos

Area Supervisor

March 2008- March 2011

*Managing Payroll and Sales

Ending Pay $10.10 per Hr.

*Key Carrier; Open/Close the Store

*Frequent Cash Pulls from Registers

*Receiving Truck For Shipment (Stockroom)

*Training New Associates for Register and Sales Floor

*Preparing Yearly Inventory

*Auditing Cashiers and Loss Prevention

*Approving Time & Attendance

*Assigning Daily Projects for Associates

*Conducting New Rally Meetings & Safety Meeting

*Updating employee files

*Following up on new/old/current employee file

*Communicating with District manager through email

Workers Comp. Appeals Board

Clerks Assistant

Long Beach

*Set hearing appointments for Judges

August 2004- January 2008

*Opening, Sorting and Sending Mail

Ending pay $8.00 per Hr.

*Pulling Files and Inserting Important Documents

*Working for Multiple Clerks

*Typing Letter Heads and Memos

*Sorting Liens and Workers Comp. Claims

*Filing

*Making Copies

*Faxing important documents

Skills/Abilities

*Taking on Leadership Role as an Area Supervisor

*Excellent Customer Service Skills

*Ability to take on New Challenges

*Utilizing My Time Management and Multitasking Skills

*Ability to Learn Quick and Working in a Fast Paced Environment

*MS Word

*45 wpm

*Initiative & Well Determined

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