Customer Service High School

Objective

To obtain a career with a well established company were my skills are

implemented and enhanced, to give support to the assigned department in the

are involving correspondence, record and report data file etc.

Summary of Qualifications

Proven professional achieving with over 4 years of customer service

skills.

Strong organization skills.

Self starter who handles multiple priorities and deadline.

Positive interpersonal skills.

The ability to type 55wpm.

The ability to answer phones direct calls to the proper department, take

messages, handle any questions and problems the consumers may have.

Works well with a diverse group at all levels.

Demonstrated proficiency with Word Processing, PowerPoint, and Excel

awareness.

The proficiency to maintain a positive environment.

The ability to keep records of financial transactions, manage the company's

books, keep tract of the company's over/shortages daily.

The ability to Reconcile and balance accounts, updating trial balancing.

Employment history

M&M Soul food

2006-2007

Cashier responsible for a large amount of money, answering phones, taking

phone orders, give great customer service, make sure orders were correct

never want an angry customer.

McDonald's

2007

Cashier, delivered excellent customer service with a smile, hardworking,

able to get the job done, worked in a fast paced with a diversity of

people, and keep the environment I worked in clean.

Ralph's Grocery

2007- Present

Bookkeeping/Accounting & Cashier- maintaining a clean office, handling a

large amount of money and checks making sure everything was legal made sure

the money or checks wasn't fraudulent, reconciling accounts, doing payroll,

courtesy clerk, assist customers who need help to shop (handicap) those

that are in wheelchairs and those who are blind, excellent customer service

skills achieving 100%,communication skills knowing how to talk and treat

people, outstanding attitude.excelling in a fast paced

Education

Paramount High School

Graduate Class of "2007"

Southwest Community College

2007-2009 General Ed Classes Skills

Long Beach City College

2011-present major Accounting

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