Administrative Assistant Customer Service

Location:

Posted:

June 13, 2011

Wantagh, NY ***** Email: *******.********@*****.***

Samantha Santoro

Experience:

NDC Capital Partners New York, NY 2006 – 2011

Administrative Assistant

• Provided administrative support to two Managing Partners and the Chief Operating Officer

• Created external correspondence to investors, including monthly financial report presentations

• Fielded incoming phone calls and managed Outlook database of company contacts

• Investor relations coordinator as it related to obtaining funding & legal documentation from clients

• Managed office and building facilities including supplies, office equipment and kitchen

• Maintained attendance & conference room calendars for all employees

• Arranged domestic air travel, daily car service, messengers, conference calls, lunch & dinner meetings

• Created expense reports and reconciled weekly distribution of payments

• Coordinated office move of all equipment including setting up new phone system & computers

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Greenstreet Capital Partners

(fka Greenstreet/Niosi Capital Partners) New York, NY 2004 -

2006

Administrative Assistant

• Responsible for receptionist duties, such as answering phones and greeting clients

• General organization and upkeep of kitchen and supply room

• Responsible for inventory control and maintenance of office and telecom equipment

• Prepared & managed closing files for offsite records storage system

• Liaison between executives and building management

• Assisted Corporate Accountant with accounts receivable and accounts payable, as needed

Geico Direct Woodbury, NY 2002 - 2003

Insurance Counselor

• Responsible for underwriting of auto insurance policies

• Answered high volume of customer service calls on a daily basis

• Counseled policy holders on state insurance regulations, policy coverage and applicable discounts

• Amended policies based on customer needs and processed payment requests

• Verified proof of coverage as regulated by the New York State Department of Motor Vehicle

Education:

•

St. John’s University Jamaica, NY 2002

•Bachelor of Science, Business Management

•

Skills & Certificates:

• Microsoft Office – proficient in Word, Excel, PowerPoint, Outlook, Lotus Notes and Internet Explorer

• New York State Notary Public