Customer Service Real Estate
Resume:
Camille Objective
Mendez
********@*******.**
m
Skills
Work Experience
Education
Looking for a facility with a culture that is upbeat and
energetic, conducive to creating knowledgeable and
efficient end-users while providing supportive training,
communication and resources.
EPIC EMR Credentialed Trainer, Mount Sinai healthcare:
former LPN student with clinicals and BLS, CNA since 2002
Stony Brook University Hospital NY State Veterans Home
Good Samaritan Nursing Home MS Office Suite Real
Estate: MLS, CoStar, LoopNet Website Maintenance, HTML
Social Media: Marketing Luxury Market Client
Acquisitions Management Training and Teambuilding
EPIC Credentialed Training Consultant / Implementation
Go-Live Support
December 2010- present Mount Sinai Medical Center
Manhattan, NY
-In depth study and utilization of workflow in Inpatient
EPIC module
-Credentialed in ClinDoc,
-Cross trained in Stork with OBIX
-Train super users and end users for Go-Live
-Help end users proficiently use the EPIC module
-Provide support to clinicians in the classroom setting
-Conduct foot to floor, over the shoulder, elbow to elbow
and one on one training
-Communicate system changes to end users
-Assist clinicians with eLearnings and assessments
-Provide Big Bang support during initial implementation
-Provide Go Live support during second phase
implementation
-Provide post-implementation field support as required
Licensed Real Estate/Executive Assistant
2005-2010 Long & Foster Real Estate Inc, Potomac, MD
-Maintained calendar, scheduled meetings, produced
itinerary, screened all calls
-Kept track of and processed some personal and all
business expenses, maintained commission schedule and
submissions for re-imbursements
-Maintained high level of discretion with luxury market
clientele
-Prepared various contracts and documents: binding reports
and presentations
-Created and implemented several highly successful
marketing campaigns including direct and internet
-Heavy buyer/seller phone contact
-Transaction maintenance: documentation signature
follow-up, scheduled appraisals, inspections, outside
vendors for work and more
-Sat in and assisted in many closings/settlements
-Coordinated signage, open houses, data input and internet
marketing
-Maintained database of clientele, follow-up and referral
gathering system
-Helped maintain E&O and licensure status
Research/Portfolio Assistant
11/2006-2007 Costar Group, Bethesda, MD
-Managed portfolio of 1700-2000 commercial buildings for
large brokerage houses such as Colliers Wilkinson Snowden,
Marcus & Millichap, Crump Commercial, LLC, CB Richard
Ellis, NAI Saig and others
-Initiated and assisted in acquiring the largest
commercial real estate brokerage in Knoxville as a client
within a month of starting
-Performed intensive in-bound/out-bound phone work with
clients and prospects
-Added and updated information on acquisitions of sale,
land plots and lease listings of commercial properties
-Tracked commercial real estate activity and transactions
(i.e.-vacancies, +/-absorption of space, sales, leases,
development of offices and lifestyle centers)
-Built relationships with real estate brokers, property
owners/managers, developers, appraisers, institutional
investors, lenders and vendors from the industry
-Compiled news stories/content for the company Newsletter
Office Manager/Administrative Assistant
2004-2006 Long & Foster Real Estate Inc, Potomac, MD
-Supported office of over 80 agents
-Handled morning updates for agents, updated listings,
phone messages, filing etc.
-Placed ads in vendor publications weekly; including but
not limited to The Washington Post, Luxury Magazines and
Internet
-Kept calendar and handled all scheduling for broker
-Maintained conference rooms, set-up and schedules
-Handled and reviewed all contracts submitted for
processing
-Delivered and reconciled commission checks (heavy
accounting issues)
-Handled all maintenance and supply issues
-Maintained agent info for processing credit cards
-Created all inter-office correspondence
-Monitored and ordered all supplies for agents and office
-Created and submitted marketing for agents
Assistant Store Manager
2000-2002 Intimate Brands Inc. Westbury/Babylon, NY
-Responsible for daily operations of store: signage,
displays, bank deposits, register balancing, opening and
closing store
-Regulated quality control and shrink levels
-Hired, developed, and trained new team members
-Responsible for maintaining computer logs
-MOS products, tracked transactions per employee, ADS, and
payroll
-Generated computer reports on percentage of sales,
business overview sheets, and accounts receivable
-Provided outstanding customer service
-Quickly established rapport with many customers
-Quickly raised store sales per transaction, and personal
ADS (sales dollar amount)
by more than 20 percent
Department Manager
1996-2000 Whole Foods Inc.
-Responsible for hiring, mentoring, and developing new
team members
-Help to maintain high contribution to the bottom line.
-Responsible for day to day operations: opening and
closing.
-Maintenance, scheduling, maintaining labor budget, heavy
ordering, displays, merchandising,
-Orders, price changes, merchandise transfers, purchase
journal and inventories, maintain margins.
-Able to effectively negotiate prices with vendors to get
the best deals.
-Able to control shrink.
-Provide outstanding customer service.
-Established rapport with many customers.
-Re-merchandised to make it customer friendly.
-Able to prioritize multiple tasks
-2010 SUNY Farmingdale, Farmingdale NY
Entered LPN Nursing Program (CNA since 2002)
-2005 Long & Foster Institute of Real Estate, Maryland
License, Re-Licensed 2008
-1994 NEA Business School, Silver Spring, MD
Certification, MS Office Suite
-1992 SUNY Farmingdale, Farmingdale, NY
Contact this candidate