Customer Service Accounts Payable

Lori J. Embrey

**** ***** **** *****, *** ***

Woodbridge, VA 22192

703-***-**** - Home/Cell

*******************@*****.***

OBJECTIVE: I am seeking a full-time position that leverages my education,

skills and determination, as well as over eleven years experience

supporting management. Helping to facilitate executives of a Fortune-500

company to win business leading to long-term growth and increased revenue

and profits. I have vast experience and appreciate how to maintain and

develop long term relationships. From a family owned business (KEM,

Enterprises, dba/GNC) successfully run for over 5 years. In my current job,

I interact on a daily basis and excel in situations where there is a need

for resolution for over 11 years. I do fully understand your company's

commitment to customer service.

EDUCATION:

. MBA Business Administration - University of Phoenix

. B.S., Business Administration & Marketing - Strayer University

Skills/Memberships:

Life member NRA

EMPLOYMENT HISTORY:

General Dynamics Land Systems 12/05 -

Present

Supply Analyst

. Prepares weekly Focus slides for management review and decision-making.

Slides include all fill rates, weekly repairs shipped out and weekly

quantities of lines moved within SSPs and warehouse.

. Captures and database all Expense, Services, and Goods Receipts which

have only had the "Receive" step processed under Supply Support Task Codes

for both the Expeditionary Fighting Vehicle (EFV) SDD and SDD-2 Contracts

on a daily basis.

. Conducts spare parts inventory review to identify obsolete, excess, and

low demand parts for deletion from inventory. Performs daily run of Oracle

Receiving Transaction and ensure all transactions are captured in database.

. Updates the shared database with Purchase Order Number, Date, Cost, and

Quantity. Reported, variances in Cost or Quantity to Commodity Managers

upon discovery.

General Dynamics Land Systems 09/02

- 12/05

Technical Support Administrator

. Provided administrative support to the Mobility, Analysis, and Suspension

groups

. Communicated daily through proficient use of Microsoft Office

applications

. Proven ability to handle multiple tasks and prioritize workload

- Flexible, detail-oriented with excellent interpersonal skills

R.C. Hawkins Construction Company, t/a Hawk, Inc.

05/02 -08/02

Accounts Payable/Payroll

. Maintained files; accounts payable with MAS 90 accounting program,

payroll for 120 people

General Dynamics Advanced Information Systems 01/00

-3/02

Senior Administrative Assistant

. Proofed, edited and formatted correspondence for the Vice President,

Defense Business Development in the accomplishment of monthly General

Dynamics reporting and formal communication with Defense industry teammates

in the pursuit of new business

. Formatted PowerPoint presentations for use by GDAIS staff presentations

to company leadership, processed invoices, and supported efforts at Defense

Industry trade shows

Northern Virginia Temporaries

06/99-01/00

Administration/Editing

. Administrative support for various companies

. Provided Front Office executive administrative support until offered a

Full-Time Employment position with General Dynamics

Lyon, Conklin & Company 06/98-

06/99

Office Manager

. Maintaining filing system, addressing credit-related complaints and

inquiries, responsible for supervising cashbox, accounts payable and

accounts receivable

. Process billing and handled collection calls with outstanding balances

C & A Scientific Co., Inc.

12/97-06/98

Account Representative

. Initiated cold calls to prospects and clients of a scientific and

technical supplier

. Coordinated arrangements for shipping products with assured just-in-time

delivery

General Nutrition Center/KEM Enterprises, Inc.

01/94-10/98

Owner and Manager

. Customer relations with an emphasis on the delivery of exceptional

customer satisfaction to assure repeat business for revenue growth from

retail sales

. Responsible for Supply Chain Management. Ordered and maintained

supplies, incoming mail, six vendors, contractors, and staff of three or

more employees.

. Prepared Accounts Payable and Receivable, processed timesheets and added

commission

. Contacted ADP with payroll for my staff and two other GNC retail stores

Automation Research Systems Ltd.

04/91-04/93

Publication Assistant/Data Bank Administrator

. Responsible for timely preparation of all proposals, contract

deliverables, and other contract or proprietary information

. Proofread and finalized documents for submission

H&R Block 02/91-

04/91

Data Administrator

. Imputed tax information into H&R Block database using IBM hardware

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