Customer Service Manager

SUMMARY

Experienced in networking with corporate and plant personnel, analyzing

cost, budgeting, projects, assets, maintenance, utilities, account

reconciliation, travel and procurement card administration, and inventory

control. Demonstrates a stable work environment. Multitasking SAP user

that is detail oriented. Takes initiative by taking on special projects

and has the ability to assume responsibility without direct supervision.

EDUCATION

University of South Carolina - Columbia, SC

B.S., Business Administration

. Course study - Finance, Insurance and Economic Security

. Insurance and Finance Clubs - student member

COMPUTER SKILLS

SAP

Microsoft Excel, Word and Outlook

Amex@Work

Concur Expense Reporting

Vinnet Expense Reporting

AXIOM

PeopleSoft

Panagon

EXPERIENCE

Ascend Performance Materials, L.L.C.

2003-Present

Accounting Cost Analyst

. Maintain the accounting functions for business areas in SDI and

Intermediates. Analyze cost, product standard costing, inventory

control of in-transit raw materials, and budgeting.

. Capital projects analysis of cost and month end closing. Follow

accounting policy on closing projects including completion of purchase

orders and work orders. Maintain monthly assets under construction

reports. Capitalized interest for construction in progress assets.

Consulted with Plant Controller on capital vs. expense requirements.

. Fixed Asset accounting - Create, maintain, and retire asset records.

Conduct yearly statistical sampling of assets and process any

retirements, maintain idle asset spreadsheet, and quarterly asset roll

forward report.

. Analyzed and reconciled month end in-process inventories in the

following areas - SDI, Polymer, BCF, Solution Prep, Intermediates,

packing, and utilities.

. Month end closing consisted of accounting transactions such as

accruals, distribution of FIE and Utilities cost and settlement of

maintenance cost, distribution and explanation of price, performance,

and volume variances. Journal entries and financial statement

analysis.

. Corporate financial reporting such as cost per lb sheets, production

and yields reports, and Insurable Values report.

. Sarbanes Oxley audits preformed on goods issued and goods receipts

transactions. Compiled data and sent report to Corporate office.

. Government Reports including MA1000, SEC report, and MQ-C2 report.

. General Ledger account reconciliations for the Greenwood Plant.

Limited GL account reconciliations for the Pensacola Plant and

Corporate at one time.

. Toller inventory management and account reconciliations.

. Corporate Travel and Procurement Card Administrator including five

plants and the corporate office involved processing applications,

troubleshooting any problems with the credit card vendor, and

delinquency reports. Also, Axiom administration was required for the

applicants of the travel card to book their travel.

. Concur Expense Administrator included setting employees in the expense

program, troubleshooting any problems, and reporting. Heavily

involved with the transition from Vinnet to Concur, and then from

Solutia Concur to Ascend Concur.

. Participated in rewriting corporate policy and procedures during

Solutia transition to Ascend Performance Materials.

Solutia Inc. (Monsanto)

1994-2003

Accounting Cost Clerk

. Maintain the accounting functions for projects. Responsible for month

end project cost settlement. Follow accounting policy on closing

projects including completion of purchase orders and work orders.

Capitalized interest for construction in progress assets.

. Create, maintain and retire asset records.

. Analyze end of the month settlement of work orders for maintenance.

Troubleshoot orders for settlement or closing problems.

. Reconciliation of General Ledger accounts. Maintain working fund

account and bobbin tracking account.

. Provide assistance to team leads for Cost Center Planning. Main focus

in Maintenance, Utilities and FIE Cost Centers

. Analyze cost at closing. Maintain accruals needed for month end

closing.

. Maintain various yearly government and Solutia reports.

. Coordinate material movements with various plant areas to ensure

inventory levels are accurate.

. Procurement for Accounting and Purchasing departments.

. Special Projects - SAP 4.6 role mapping, redesign DOA and

troubleshooting unique problems.

. Audit and update Internal Controls documents.

. Network with Corporate Office and other Solutia sites on various

accounting issues.

. Backup for payroll, polymer and solution prep inventories and

maintaining material master lists in SAP.

. Heavily involved in the Solutia transition from Legacy to SAP.

Park Seed Company Inc. 1992-

1993

Telemarketing

. Responsible for filling quotes for incoming orders while maintaining

customer relations.

. Required extensive verbal, as well as, written communication skills.

. Supported sales, order processing and customer service.

Rite Aid Pharmacy 1988-

1992

Store Manager

. Maintained daily operation of entire store functions including sales,

inventory control, accounting and handling of all cash transactions.

Directed location of stock for effective marketing. Responsible for

screening of new employee candidates, as well as, training and

supervision of all employees.

Fast Fare 1983-

1987

Store Manager

. Maintained daily cash control, inventory maintenance and customer

service. Responsible for screening of all applicants.

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