Sales Manager
Resume:
Jessica M. Hedrick
**** **** **** ******, *** Angeles CA 90045
Phone: 310-***-**** . Email: **********@*****.***
OBJECTIVE______________________________________________________________
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To obtain a position with a small yet growing company that is looking
for a hard working individual to join their team. I have a personal
work ethic and pride in my efforts to produce excellent results.
WORK
EXPERIENCE_____________________________________________________________
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Director of Operations, Platinum Wireless Inc National Sprint
Retailer, Los Angeles, CA 11/2006 - Current
. Coordination and accountability of all daily operations for
Wireless Retailer grossing $200 million in annual revenue, up
from $80 million at date of hire
. Reported directly to CEO and prepared adhoc reporting to the
Board of Directors.
. Accountable for corporate office operations including call
center, administration, facilities, support staff, Human
Resources, Payroll, Workers Comp, General Liability Insurance.
. Responsible for coordinating and managing annual facility and
vendor budgets, systems and IT infrastructure including
networks, IT vendor contracts and purchases.
. Accountable for company computer data systems and network
infrastructure including productivity, security and stability.
. Managed Warehouse operations including daily shipping, vendor
contract negotiation, and reverse logistics.
. Responsible for Retail Operations of 24 retail stores with 200
employees.
. Coordinated all daily retail operational methods and procedures
to support and enhance sales growth while limiting company
exposure to theft and other loss.
. Developed infrastructure and implementation of wholesale
wireless carrier for a private label mobile company; Including
customer billing system; product selection, coordination of
fulfillment and reverse logistics; coordination of customer
contact center including training of support skills and sales;
related marketing materials and customer interactive website.
Director of Operations, Susan Ford Catering and Event Planning,
Lafayette, CA 05/2004 - 11/2006
. Turn key Sales and Project Management for an Event Planning
business grossing $2 million in annual revenue.
. Coordination of social and corporate events from initial
planning stages with clients to on site execution.
. Responsible for completing sales by creating client contracts
and billing, coordination of rentals and event d cor,
customizing food and beverage menus with clients and chef.
. Maintained Accounts Receivables, Accounts Payables, Weekly
Income and Balance Sheets, Payroll Systems.
. Manager of sales team including hiring, training and overseeing
all client proposals and contracts with vendors.
Jessica M. Hedrick Page 2
Events Manager, Vanity Events, San Diego, CA
09/2002 - 04/2004
Staffing Manager, On Site Manager of Events, including hotel and air
accommodations, client transfers to and from venues, floral
arrangements, client activities beyond catering such as shopping and
site seeing tours.
Operations Manager, Ole' Madrid Caf , San Diego, CA
06/1999 - 09/2002
Responsible for all front of house restaurant staff including hiring,
training, scheduling, supervising, employee sales contests, employee
food and wine knowledge, banquet/corporate event party planning. In
charge of nightclub decor, florals, and assisting with marketing and
advertising.
Destination Management Sales, Cerkvenik Anderson Travel, Denver, CO
08/1997 - 03/1999
Sales of student trips to Colorado students including on campus group
recruiting, coordination of chartered flights, hotel room booking, pre-
sales of onsite party packages
Onsite Event Coordinator, College Tours, Mazatlan, Mexico
06/1997 - 07/1999
Seasonal Student Activities Coordinator. Liaison between local
businesses such as hotels, nightclubs and restaurants with students;
responsible for planning and overseeing spring break nightclub events
as well as day time events and excursions.
EDUCATION______________________________________________________________
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University of San Diego, San Diego, CA Bachelor of
Business Administration, Business Economics - 2005
OTHER
ACTIVITIES_____________________________________________________________
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Women Making a Difference Nominee in Rising Star Category,Los
Angeles Business Journal Spring 2009
Nominated Student, Ahler's Center for International Business, Rome,
Italy Summer 2002
Short term international business program focusing on international
business relations and global economic environment
SKILLS_________________________________________________________________
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Knowledge of Quickbooks and AccPac Sage Products server and security
management, Salesforce.com, Microsoft Office for PC and Mac, Aloha and
Macintosh programs, Blackberry Enterprise Server and Microsoft
exchange server security and policy management.
Contact this candidate