Customer Service Sales

Gertrude Perritte

*** ******** **. ***********, ** 29483

843-***-**** / *********@*****.***

OBJECTIVE

To secure a position in the field of businesses in order to contribute my

management, financial, customer service, office support, and computer

skills experience.

PROFESSIONAL EXPERIENCE

5/2007-5/2011 Financial Clerk- Northwoods Auto Sales, North

Charleston, SC

. Performed title work related to sale and purchase of vehicles

. Performed loan approvals by obtaining personal identifiable information

in order to run credit checks.

. Maintained excellent customer service by use of multi-line phones and

greeting potential buyers

. Performed data entry to maintain and update files for automobile sales

. Accurately managed all aspects of payroll administration for employees

of business

. Screened all potential buyers for insurance verification

. Maintained the ordering of office supplies and other office equipment

. Responsible for daily errands including trips to the DMV, post-office

and bank

8/2005-3/2007 Department Supervisor, Linens N Things, North

Charleston, SC

. Maintained sales reports including calculation of purchases, sales

values, credit and cash payments

. Managed other sales associates within department

. Controlled activities related to cashing in areas of returns,

purchases, and exchanges by following store policy

. Made study of customer's needs as a Wedding Registry Assistant

. Assisted store manager with scheduling of employees

. Assisted in liquidation of store assets while store moved through

bankruptcy and final closing of doors

10/2001-5/2005 Financial Manager, Advance til' Payday Check Loans,

Charleston, SC

. Performed loan approvals by obtaining personal identifiable

information in order to run credit checks

. Maintained and organized all loan paperwork for future reference by

use of proprietary software

. Assisted in preparation, storing and reporting all daily, weekly and

annual financial reports

. Managed other store employees as well as payroll and scheduling

. Maintained excellent customer service by use of multi-line phones and

greeting loan customers

. Performed duties of collections through telephone calls or in-store

transactions

OFFICE AND COMPUTER SKILLS

. Microsoft Office, including Word and Excel

. Various proprietary software specific to the business of employment

. Use of mult-line phones

. Multi-tasking customer service between phone calls and customers in

person

. Knowledge of faxes, copy machines and other various office equipment

. Knowledgeable in maintaining inventory supply of office supplies and

ordering for cost efficiency

EDUCATION

6/2000 R.B. Stall High School, North Charleston, SC

ACTIVITIES

. Designed and donated handmade pieces of jewelry for silent auctions to

raise money for The Walk for Autism group and the Special Olympics

Gala on Daniel Island, SC

References available upon request

Contact this candidate