Dianne Cox
Southaven, MS ***71
*********@*****.***
OBJECTIVE:
Highly motivated and professional with 10 years of experience in
administrative services that is desirous of a position within a progressive
organization where I can utilize my skills and experience in order to contribute
to the success of the firm.
EXPERIENCE:
August 2010-Present
United States Department of Justice, Federal Bureau of Prisons, Memphis,
Tennessee
Head Unit Secretary
Completion of intake and processing of new inmates within Federal
Department of Corrections
Maintained complex filing system for all incarcerated inmates on premises
Coordination of complex paperwork system to ensure timely processing of
inmate records
Assembly and distribution of release paperwork and packets
Sorted, filed and distributed all incoming mail and faxes
Adherence to Federal guidelines in the treatment of Confidential and
Privileged information
Responsible for entering inmate data into secured national database
Tracking and monitoring of release dates and procedures
Utilization of Law Enforcement techniques
August 2001 to May 2010
Director of Administrative Services/Compliance Manager
Victor L. Robilio Co., Inc. Memphis, Tennessee
Executive Administrative Assistant to both President and
Secretary/Treasurer
Scheduling and maintaining corporate and personal travel
Preparation of all office and personal correspondence, including all clerical
duties and preparation of documents using various software
Filing, sending and receiving faxes
Maintenance of office calendar to coordinate work flow and meetings
Open, sort and distribute incoming correspondence including faxes and
emails
Responsible for the registration and submittal of federal documents as
required by the state of Tennessee
Coordinated compliance of both state and federal rules, laws and regulations
Maintenance of corporation’s= website
Compiled, transcribed and distributed corporate minutes
Assisted in corporate events and coordinated outside events and meetings
Assisted accounting with collection of past due accounts
Assisted management with development and implementation of policies and
strategies related to Human Resource Management
Coordinated activities necessary for recruiting, evaluation, and hiring
employees within the company. Provided consultation and advice on human
resources issues related to performance management, employee relations,
compensation, benefits, recruitment and staff development. Consulted with
senior and middle managers concerning individual and organizational
development needs: researches, designs, recommends and/or conducts
activities that addressed these needs
Key successes:
o Developed and maintained successful filing system for all
permanent records
o Developing registration practices that proved key in reducing
losses in company revenue and increased sales volume
o Successfully uploaded legal documentation to computer system
to avoid loss of records
o Created and maintained company website
EDUCATION:
Federal Law Enforcement Training Academy, Graduation November 5, 2010
The University of Mississippi 1994-1999
Northwest Mississippi Community College January 2010 to present
SKILLS:
FBI Security Clearance, Microsoft Works, Microsoft Word, Excel, Microsoft Works,
SENTRY, Power Point, Adobe, Microsoft Outlook, Internet, Online Research, Lotus
Notes, Access, Concur.
Communicates effectively both orally and in writing. Ability to work independently.
Thorough knowledge of the methods, techniques, practices, and principles of human
resources management