Customer Service High School
Resume:
M a r isa Felsher
Philadelphia, PA 19130
Ma ********@*****.***
TEMPLE UNIVERSITY
EDUCATION
**** *. ***** **. ************, PA 19122
Dates Attended: August 2007 – December 2010
Major – Spanish and Latin American Studies Overall GPA: 3.9/4.0;
Phi Beta Kappa Honors Society
Temple University Honors Program
UNIVERSIDAD COMPLUTENSE DE MADRID
Dates Attended: January 2010 – May 2010
UNIVERSITY OF BUENOS AIRES Buenos Aires, Argentina, Summer 2009
Dates Attended: May 2009 – August 2009
• Studied Argentine Literature, Politics and Spanish Linguistics
• Traveled to Chile and Uruguay, studying culture, art, history, politics and language.
MARPLE NEWTOWN HIGH SCHOOL
120 Media Line Road Newtown Square, PA 19073
Dates Attended: September 2003 – June 2007
SKILLS Written and oral fluency in Spanish.
Certified by the city of Philadelphia to be a Spanish translator at the election polls
Taught English as a Second Language to Hispanic students at the Houston Community Center and
also through Project Shine
Proficiency in Microsoft Word, Outlook, PowerPoint, Excel
Proficiency in Emedsys
WORK Planned Parenthood, West Chester, PA February 2011 –Present
•
EXPERIENCE Work in the Call Center as the bilingual representative helping patients schedule appointments and
answering medical questions
Democracia USA, Philadelphia May 2010 – August 2010
• A non-partisan Hispanic civic engagement program that works to increase the voting participation of
the Latino community
• Organized a team of ten workers to canvass and register voters. Created lesson plan s to educate
Hispanic voters
Telephone Counselor for the Office of Admissions, Temple University, Philadelphia 12/08 – January 2010
• Called prospective Temple students to help them set up campus visits, aid them in completing their
transfer applications, take polls, or many other topics
Helped to create a Spanish line for Spanish-speaking families
Sales Associate at American Apparel, King of Prussia Summer 2008
• Customer service, organization of the store, cash register
Teacher of English as a Second Language Summer 2008
• Created lesson plans and organized and taught an ESL Class
Temple University Honors Program
ACTIVITIES
Phi Beta Kappa Honors Society
Volunteer at the Philadelphia Animal Welfare Society
Global Temple Lecture Participant
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