Customer Service Health

**** ***** ***** ** # ** • Lexington, KY • *****

Phone 614-***-**** • E mail ******.*.*****@*****.***

Amanda Boers

OBJECTIVE

To obtain a position managing and assisting with administrative tasks

to provide support for the betterment of a reputed organization

SUMMARY OF QUALIFICATIONS

Outstanding written and verbal communication skills

Able to multitask while maintaining attention to detail

Proficient in Microsoft Office software

Typing speed of 80 WPM

Three years administrative/clerical experience

and seven years in retail

EDUCATION

OHIO UNIVERSITY-ATHENS, OHIO 2004-2009

Bachelor’s of Science in Environmental Health Science

December 2008

GLOBAL PUBLIC HEALTH STUDY-LONDON, ENGLAND

Education abroad for course credit

PROFESSIONAL EXPERIENCE

Fazoli’s Lexington, KY Feb 2011- Present

Receptionist

Answering telephones, assisting visitors and resolving a

range of administrative problems and inquiries

Scheduling meetings and reserving conference rooms

Sorting mail, printing labels and other documents as

assigned

Greeting clients and vendors in the reception area

Pacific Pulmonary Services Lexington, KY July 2010- Feb 2011

Customer Care Representative

Processed orders and scheduled deliveries for home

oxygen equipment, supplies, and medication refills

Transferred calls from physicians and insurance companies to

appropriate parties

Updated patient accounts and assisted in patient’s home

oxygen and nebulized medication needs

Best Buy Lexington, KY Sept 2009-July 2010

Customer Service Representative

Sold computers, printers, and services on the sales floor

Cashiered, answered phones, and greeted customers

Involved in extensive training to improve understanding of

computers, printers, and various networking options

Grade A Notes Athens, OH Aug 2008-June 2009

Customer Service/ Administrative Support

Obtained orders for university course materials from

professors in store and over the phone

Cashiered, answered phones, and greeted customers

Filed, faxed, typed emails and other clerical support for

the store Manager.

Environmental Health and Safety Athens, OH June-December

Department-Ohio University 2008

Intern

Interned under the Environmental Health and Safety Coordinator

Implemented University’s new safety initiative in the main

student center

Responded to environmental health and safety concerns campus

wide

Investigated and submitted summary reports of environmental

health and safety incidents

Added and updated Materials Safety and Data Sheets into the

university’s online database, ChemWatch

AFFILIATIONS

POWER (Promoting Ohio University Wellness Education

Responsibilities)

Beta Upsilon Chapter of Sigma Kappa Sorority, Environmental

Health and Wellness Chair

Industrial Hygiene/Environmental Health student Association

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