Customer Service Sales

Berenize A. Roberts

**** ****** **.

Modesto, CA 95358

Email: ****.*******.**@*******.*** 760-***-****

Career Objective:

To secure a position as with your company that promotes team work and encourages personal growth

with continued educational opportunities.

Qualifications:

• Enthusiastic, Honest, Self motivated, Hard working.

• Able to adapt well to new circumstances and surroundings

• Excellent Communications Skills, with professional maturity

• Detail Oriented

• Strong Guest Service and Strong Recovery Skills

• Rely on experience and judgment to plan and accomplish goals

• Meet and exceed deadlines, timelines and report as they pertain to essential Spa reporting.

• Address Sales and Marketing needs as they arise

• Perform additional duties as assigned that may be outside the normal scope of duties based on

business needs

• Oversee entire Spa operations

• Develop training and Vendor selections in cooperation with Medical Director

• Adhere to Spa Health and Safety Standards as well as company safety standards

Employment History:

Desert Med Aesthetics at the La Quinta Resort and Spa, La Quinta, CA 92253

Aesthetician / Patient Care Coordinator

• Skin assessments, coordinate skin care regimens for patients, post and pretreatments, marketing,

scheduling, inventory, ordered supplies, in constant communication with two other offices as they

pertain to doctors scheduling, aesthetic services such as Facials, Microderms, Dermaplaning,

Chemical Peels, Spray Bronzing, Color Match Foundation.

Oasis Skin Clinic

Esthetician/Patient Care Coordinator, Indio, CA – Dr. Samuel Perez

• Skin Consultations, scheduling, Acne Care, microderms, and blue light therapy.

Brown’s Eye Care, Office Manager/Patient Care Coordinator, Indio, CA – Dr. Clifford

Brown

Duties included coordinating Scheduling for 2 offices, Back Office Technician, Surgery

•

Coordinator, Prior Authorization, A Scans, Visual Fields, Refracted Patients, and Eyewear

Consultant

Milauskas Eye Institute, Optician, La Quinta, CA – Dr. Albert Milauskas

Certified Optician

• Checked in prescription orders from labs, assisted patients with eyewear frames to best meet

their needs, VSP billing, Sales, Customer Service calls, frame ordering, inventory.

Education & Credentials:

• Indio High School: Graduated 1990

• College of the Desert (1990 1992)

• Certified Optician : California State Board of Opticianary (1999)

• Licensed Esthetician: California State Board of Barbering & Cosmetology (2003)

• Graduate Esthetics Program: Coachella Valley Beauty College, La Quinta, CA (2003)

• Advanced Education and training Micro Dermabrasion and Advance Skin Resurfacing

Techniques. (2003)

• Advance education chemical peels: Customize the use of all Acid Peels, Jessner Peels,

and TCA Peels. (2003)

Advanced Education in Dermaplaning (2003)

•

Advanced Education Skin Medica Medical Peels. (2003)

•

Advanced Training Skin Ceutical Dermaplaning with an Acid (2003)

•

Levulan Photodynamic Therapy with Blue Light (2009)

•

References available upon request

Contact this candidate