Customer Service Management

Nathan Barth

**** ***** **** **** – McLean, VA **102 – 703-***-****

**********@*****.***

SUMMARY

Rising senior at James Madison University pursuing a degree in Business Administration with an emphasis on

International Business and Entrepreneurship. Just completed a semester abroad focusing on International Business.

Cumulative GPA: 3.6

EDUCATION

James Madison University - Harrisonburg, VA

Bachelor of Business Administration (Class of 2012)

Major: Business Management

Concentrations:

- International Business

- Technology, Innovation, and Entrepreneurship

International Studies - Antwerp, Belgium

James Madison University Office of International Programs

Integrated Function Systems

-

o Comprehensive business class offered by James Madison University's business school

that combines the business disciplines of marketing, management, operations and finance

and taught by European business professionals.

o Focuses on applying business skills to any situation and on an international level.

James Madison Semester in Antwerp

- Studied at the University of Antwerp, the political heart of the European Union and fourteenth

biggest port in the world to acquire a concentration in International business.

- Traveled extensively to England, Germany, France and other European countries in order to learn

about their respective governments and economies.

- Visited several European companies to research how they operate in comparison to their

American counterparts.

Other Relevant Courses

- Financial and Managerial Accounting, Management Science, Computer Information Systems,

Macro/Micro Economics, Business Statistics, Business Law, and Interpersonal Skills

EMPLOYMENT EXPERIENCE

Barnes & Noble Booksellers McLean, VA (Nov 2007 – Jan 2008)

o Responsibilities Included: Cashier, Customer Service, Research, and Merchandise

Stocking.

The Langley School Summer Camp McLean, VA (Jun 2005 – Aug 2005)

o Junior Counselor

OTHER SKILLS

Extensive skills in Microsoft Office, specifically Word, PowerPoint, Outlook, and Excel; Web Design, HTML

programming, and established skills in Adobe Photoshop, Flash, and Dreamweaver.

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