Administrative Assistant Customer Service
Resume:
Veronica Catherine Schaible
*** **** ****** ***. **, San Francisco, California 94109
*********@*****.***
Education
Academy of Art University, Bachelor of Fine Art: Traditional Illustration
2005 to 2009
Applicable Skills
Proficient in both Windows and Mac including Word, Excel, PowerPoint,
Photoshop, Illustrator, Correll Painter, and Quickbooks
Excellent organizational and time management skills
Advanced office performance such as use of multi-line phone systems, 10-Key
Achieve project completion with little or no supervision
Independent problem solving and decision making
Accounting functions such as payroll administration, billing, collections,
and reconciliation
Quick learner with the ability to comprehend and apply new concepts with
ease
Job Experience
Karry's Collision Center, San Francisco, California
8/2009 to 4/1/2011
Administrative Assistant/ Office Manager
Management of the Principal's personal and professional accounts and
finances which ensures efficiency in locating and use
Invoice and collection of monies due
Schedule both personal and professional appointments
Responsible for accounting duties such as payroll, expense reports and
sales reports
Provide quality service to customers, venders, and team members
Accurate account of supplies and parts (replenishing as needed)
Create and develop relationships with insurance companies for any claims
handling needs
Addy for Hair, San Francisco, California
6/2008 to 9/2008
Assistant Manager
Actively manage shop appearance including window displays and product
layout
Provide superior customer service guaranteeing an overall enjoyable
experience
Organize and update account and need of products and supplies
Financial responsibilities such as product and service sales and bank
deposits
Stylists' apprentice (i.e., prepare client for stylists', application of
color)
Madame S- Leather and Clothing, San Francisco, California
5/2007 to 8/2007
Sales Associate
Management of company and client monies with RetailPro
Organization and maintenance of merchandise
Provide quality service and direction to customers both in-person and via
phone
Maintain dressing room order and fitting assistance
Silhouette Clothing, Inc., Brea, California
5/2006 to 8/2006
Sales Associate and Cashier
Management of customer and company monies
Provide quality service to customers and teammates
Organization and inventory of merchandise
Maintain dressing room order and customer assistance
Petsmart, Inc., Buena Park, California
9/2004 to 1/2005
Cashier
Management of customer and company monies.
Provide assistance to customer questions and concerns via phone and in-
person
Organization and maintenance of merchandise and store appearance
American Team Managers, Anaheim, CA 1/2002 to
9/2004
Administrative Assistant
Intake and review of applications for possible insurance quotes
Work closing with insurance carriers to meet both client and carrier needs
Process new and renewal applications in company management systems and
insurance carrier management systems
Management and organization of files
Correspondence with client regarding status of their application(s)
Assistance with internal transfer to a paperless environment
Interests and Recognition
Work selected to be in the Academy of Art Spring Show 2009
Enjoy running and outdoor activities
A diverse collection of music and movies
Strong interest in Latin American cultures especially Dia de los Muertos
References
Available upon request
Contact this candidate