Manager High School

Location:

Posted:

June 15, 2011

SHERRI L. HEITZHAUSEN

********@***.**.*** *** EAST WILDMERE AVE. LONGWOOD, FLORIDA 32750 407-***-****

CAREER OBJECTIVE

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My background is in general collections, and Mortgage Servicing.

PROFESSIONAL EXPERIENCE

CROWN BANK F.S.B. OCTOBER 1996- JANUARY 2002

105 LIVE OAK GARDENS

CASSELBERRY, FLORIDA 32707

SUPERVISOR/MANAGER: JAMES HOFFMAN

MORTGAGE SERVICING & COLLECTIONS

Handled Mortgage accounts once they became due past the 15 day grace period.

Serviced Fannie Mae & Freddie Mac loans

Set up forbearances for hardship accounts/Loss Mitigation

Skilled in the use of Melita System

Handled Insurance and Property Tax information for Escrowed loans

Counseled Mortgage loan customers

Southern Management Systems, Inc. January 1982- October 1996

625 Herndon Ave. Suite C

Orlando, Florida 32803

OWNER/MANAGER: STEPHEN LOHONAN

Handled collection accounts for various clients:

. Orlando Sentinel Advertising-Florida Hospital-Orlando Regional Healthcare

Independent Physicians-Physicians Groups-Apartment Leases-Homeowner

Associations-Attorneys-Auto Leases

Duties Included:

Collection calls-Generating letters-Cold call sales-Servicing of existing clients

Skip tracing-Asset Searches-Preparing accounts for legal action

EDUCATION: Maynard Evans High School Graduated June 10, 1977